Coordinator Administration

Autism Queensland Limited; Rockhampton Regional; Hybrid; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Not-for-Profit salary packaging up to

Medibank private health insurance (dis

Professional development opportunities

Fitness Passport discounts

Clinical supervision and mentoring

AccessEAP services

Recognition and Rewards Program

Job summary

Autism Queensland is seeking a Coordinator Administration to lead a dedicated administration team and support Client Services and Inclusion services across the organisation.

The role is hybrid, with onsite work at Autism Queensland sites when required, and candidates based in Rockhampton, Mackay or Gladstone are encouraged to apply. You will drive performance, streamline processes and ensure high-quality, client-centred support for staff and clients.

Qualifications

• Minimum Certificate III in Business (or equivalent).
• Experience in administration with leadership responsibilities.
• NDIS Worker Screening Clearance and Blue Card (WWCC for paid workers).
• Certificate of Completion in NDIS Worker Orientation Module "Quality Safety and You".
• Current Provide First Aid including CPR qualification.

Responsibilities

• Lead a dynamic Administration team and drive performance.
• Streamline processes and oversee reception and administrative operations.
• Collaborate across the organisation to deliver efficient, professional and client-focused support.
• Support Client Services and Inclusion services with a proactive leadership approach.

Skills

Leadership

Team management

Client service orientation

Education

Certificate III in Business

Job description

Are you a proactive and people-focused leader with a passion for streamlining processes and enhancing client experiences?

Join Autism Queensland as a Coordinator Administration, where you'll lead a dedicated administration team and play a pivotal role in supporting our inclusive and client-centred services across all of Client Services and Inclusion services.

As this role is a hybrid role, we welcome applications from candidates based in Rockhampton, Mackay or Gladstone who are able to work onsite at one of the Autism QLD sites when required.

Reporting to the Manager of Client Services and Support, you will lead a dynamic Administration team and play a key role in delivering outstanding client service.

You will drive team performance, streamline processes, oversee reception and administrative operations, and collaborate across the organisation to ensure efficient, professional and client-focused support.

This is an excellent opportunity for a proactive leader who thrives on continuous improvement, stakeholder engagement and creating positive experiences for clients and staff.

This role requires a certificate III in Business (minimum) and experience in an administration position with leadership responsibilities.

Additionally, you will need:

• NDIS Worker Screening Clearance and Blue Card (WWCC paid workers)
• Certificate of Completion in NDIS Worker Orientation Module "Quality Safety and You"
• Current, recognised Provide First Aid including CPR qualification

From health and wellness programs to professional development, we encourage our staff to strive for a better balance.

• Access up to $18,000 in Not-For-Profit salary packaging including entertainment card benefits and novated leasing options with Eziway.
• Look after your health through discounts to eligible Medibank private health insurance options, with singles through to family coverage options available.
• Exceptional professional development opportunities to support your career growth.
• Prioritise wellbeing through a discounted Fitness Passport with access to various fitness and aquatic centres all around the country - for you AND your immediate family!
• Be part of an organisation with a practice excellence team dedicated to providing our people with clinical supervision and mentoring.
• Connect to a range of services with AccessEAP including counselling, nutritional, legal and financial professionals.
• Be recognised for the difference you make through our Recognition and Rewards Program and AQ Annual Excellence Awards.

Autism Queensland strives to create environments where everyone has equal access to connect their greatest passions with their fullest potential, celebrating all people and their right to participate and belong. We ask that you please let us know if there are any adjustments you may need to ensure you are supported during your recruitment process.