Administration Lead, Client Services & Process Improvement

Autism Queensland Limited; Gold Coast City; Vor Ort; AUD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Not-for-Profit salary packaging

Health insurance discounts

Professional development

Fitness Passport

Clinical supervision

Access to EAP

Recognition & Awards

Zusammenfassung

Autism Queensland Limited is seeking a proactive Coordinator Administration to lead the administration team across Client Services and Inclusion services. You will drive service quality, streamline processes and ensure responsive, client-focused support.

Reporting to the Manager of Client Services and Support, you will oversee reception and operations, champion continuous improvement and collaborate with teams to deliver exceptional experiences for clients and staff.

Qualifikationen

• Certificate III in Business (minimum) with proven administration leadership experience.
• NDIS Worker Screening Clearance and Blue Card (WWCC for paid workers).
• Certificate of Completion in NDIS Worker Orientation Module “Quality Safety and You”.
• Current Provide First Aid including CPR.

Aufgaben

• Lead a dynamic Administration team delivering outstanding client service.
• Drive team performance, streamline processes and oversee reception/administrative operations.
• Collaborate across the organisation to ensure efficient, professional, client-focused support.
• Support inclusive, client-centred services across Client Services and Inclusion.

Kenntnisse

Leadership

People management

Process improvement

Client service

Stakeholder engagement

Communication

Ausbildung

Certificate III in Business

Jobbeschreibung

Autism Queensland Limited is seeking a proactive Coordinator Administration to lead the administration team across Client Services and Inclusion services. You will drive service quality, streamline processes and ensure responsive, client-focused support.

Reporting to the Manager of Client Services and Support, you will oversee reception and operations, champion continuous improvement and collaborate with teams to deliver exceptional experiences for clients and staff.