Coordinator

Dixon Appointments Pty; City of Melbourne; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Dixon Appointments is seeking an organized Higher Education Operations Specialist to support international admissions and offshore/onshore processes. You will bridge leadership and admissions teams, driving workflow visibility and prioritization across complex projects.

Responsibilities include leading TNE application workflows, coordinating coordinators, and partnering with stakeholders to identify risks and improvements while delivering clear reporting to management.

Competenze

• Experience in Higher Education environments.
• Strong international admissions or student administration experience.
• Knowledge of university systems, admissions processes and compliance.
• Excellent stakeholder engagement and communication skills.
• Experience leading projects and process improvements.
• Ability to identify issues, manage risks and drive solutions.

Mansioni

• Lead and oversee Transnational Education (TNE) application workflows.
• Coordinate International Admissions Coordinators with guidance and visibility.
• Identify process improvements, risks and operational opportunities.
• Review admissions processes, documentation and SharePoint resources.
• Support key projects like assessment guidelines and the 'Selection Companion' portal.
• Provide reporting and updates to management.

Conoscenze

Higher Education

International Admissions

Stakeholder Engagement

Project Coordination

Process Improvement

Risk Management

Descrizione del lavoro

Working closely with the International Admissions Manager and Admissions Coordinators, you will play a key role in improving workflow visibility, coordinating priorities, supporting offshore partnerships, and driving process improvement initiatives across international admissions operations.

About the Role

This role will sit between leadership and the admissions team, providing operational guidance, project support, and process improvement expertise. You will be responsible for:

• Leading and overseeing Transnational Education (TNE) application workflows, ensuring timely processing, issue resolution, and effective communication with offshore partners.
• Supporting and coordinating International Admissions Coordinators by providing guidance, prioritisation, and workflow visibility.
• Partnering with internal stakeholders to identify process improvements, risks, and operational opportunities.
• Reviewing and updating admissions processes, documentation, SharePoint resources, and internal guides.
• Supporting key projects, including improvements to assessment guidelines and the "Selection Companion" portal.
• Providing reporting, insights, and updates to management to support decision-making.

About You

You will be an organised and proactive Higher Education professional who can confidently manage competing priorities and work independently in a changing environment.

What You’ll Bring

You will bring:

• Previous experience within Higher Education
• Strong experience in International Admissions or student administration
• Knowledge of university systems, admissions processes, and compliance requirements
• Strong stakeholder engagement and communication skills
• Experience managing projects, process improvements, or operational initiatives
• Ability to identify issues, manage risks, and drive solutions

Experience with international admissions processes, offshore/onshore operations, visa considerations, genuine student requirements, and urgent offer turnaround expectations will be highly regarded.

Suitable Backgrounds

• International Admissions Coordinator / Senior Admissions Officer
• Higher Education Operations Specialist
• Admissions Project Coordinator
• University Process Improvement Specialist

Candidates with strong student administration, enrolment, or university operations experience are also encouraged to apply.

What You'll Bring

We are looking for someone who is:

• A confident self-starter with excellent organisational skills
• Comfortable managing multiple priorities and projects
• A strong communicator who can influence stakeholders
• Able to work collaboratively across teams and locations
• Adaptable and comfortable working through change and ambiguity

This is an opportunity for someone who enjoys improving processes, supporting teams, and making a meaningful impact within a leading university environment.

WWCC is required or willingess to obtain one

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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