CONTROL ROOM SECURITY OFFICERS / SUPERVISORS

Wilson Group; Perth; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Training and development

Health insurance discounts

Employee assistance programs

Job summary

Wilson Security is seeking Control Room Security Officers and Supervisors for our Perth campuses. The role involves real-time incident response, monitoring CCTV, and coordinating with emergency services.

You will support students, staff, and visitors and operate within the control room as required. Ideal candidates have security experience, the ability to walk outdoors across campus, and familiarity with Milestone CCTV and Gallagher systems.

Qualifications

• Proven security industry experience.
• Experience in educational environments is highly desirable.
• Strong communication and report-writing skills.

Responsibilities

• Monitor CCTV and alarms for constant surveillance.
• Respond to incidents and liaise with emergency services.
• Collaborate with campus staff and external stakeholders.
• Test and maintain security systems to ensure operability.
• Write clear incident reports and documentation.
• Provide directions and escort people around the campus.

Skills

Excellent communication

Security operations

Education environment experience

Team collaboration

Education

Certificate II in Security Operations

Tools

Milestone CCTV

Gallagher Security Systems

Outlook

Word

Excel

Job description

CONTROL ROOM SECURITY OFFICERS / SUPERVISORS

Job Title: CONTROL ROOM SECURITY OFFICERS / SUPERVISORS

Posting Start Date: 28/10/2026

ABOUT WILSON:

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia's leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth.

About the role

• Location: Perth central location (Nedlands)
• Full Time and Casual Opportunities available
• Multiple Roles including Control Room Supervisors, Control Room Operators.

Wilson Security is seeking dedicated Security Officers to join our team on campus in Nedlands. As a Wilson Security Officer, you will play a crucial role in ensuring the safety and security of the campus.

You will be part of our dynamic team working in the Control Room involved in real-time incident response, investigations, and direct communication with emergency services and external stakeholders. Daily duties involve foot patrols, securing buildings, supporting students, staff, and visitors, and work within the control room as required, monitoring security systems, compiling reports, and ensuring compliance with site policies.

Duties & Responsibilities

• Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.
• Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.
• Collaborate with emergency services to coordinate responses to incidents.
• Regularly test and maintain security systems to ensure they are fully operational.
• Provide clear and concise communication.
• Conduct foot patrols of campuses, mostly outdoors.
• Escort people around the campus.
• Ensure property is locked and unlocked as required.
• Direct and assist people to navigate around the campus.
• Write reports in response to incidents.

Our Ideal candidates will have:

• Proven security industry experience.
• Previous experience in educational environments (highly desired).
• Strong computer skills including Outlook, Word, and Excel.
• Excellent communication skills.
• Experience in using Milestone CCTV, Gallagher Security Systems would be preferable.
• Proven experience working in a security control room and as a security officer.
• Availability to work a rotating 24/7 roster.
• Ability to walk up to 15-20 km a day.
• Excellent communication skills.

Requirements:

• Full Australian working rights.
• Certificate II in Security Operations (or higher).
• Valid Western Australian Security Licence with Control Room and Monitoring.
• Full WA Drivers licence.
• Valid First Aid & CPR (or willing to obtain).

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs. Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.

Master Licence WA SA60888