Corporate Reliever Security Officers- Cbd

Wilson Security; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Reliever allowance

Training & development

Wellbeing hub discounts

Health insurance discounts

Employee assistance programs

Job summary

Wilson Security in Melbourne CBD is expanding with full-time reliever roles across multiple corporate estates. These positions offer 12-hour shifts on a rotating roster, including nights, days, weekends, and public holidays, and come with a dedicated reliever allowance.

Join a growing team supported by our Operations Team and Duty Managers, providing response support, CCTV monitoring, access control, and customer service to tenants and clients across our VIC portfolio.

Qualifications

• Strong customer service and communication skills.

Responsibilities

• Provide strong Customer Service solutions to visitors, contractors & client.
• Proactively monitoring CCTV and Access Control Systems
• Conducting building patrols to actively report and mitigate security & safety risk
• Identifying and reporting hazards and building faults for rectification
• Providing support to tenants and Facilities
• Managing contractors and deliveries through dock management
• Responding to emergency situations
• Contractor management duties
• Ad-hoc duties

Skills

Customer service

Problem solving

Team or autonomous

Rotational roster

Australian citizen / work rights

Report writing

Security systems

First Aid & CPR

CCTV & Access Control

Crowd control endorsement

Licensing

Tools

Access Control systems

CCTV systems

Microsoft programs

Job description

ABOUT WILSON:

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.

Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.

ABOUT THE ROLE:

• Location: Melbourne- CBD
• Full-time Reliever roles
• Roughly 7 positions available
• Working across muliple corporate real estates- Multiple in the CBD
• Reliever allowance
• Level 4
• CR on license is a MUST
• Control room duties
• Concierge duties- all corporate real estate roles
• Must be an excellent communicator
• 24-7 availability - weekends and public holidays. 12 hour shifts rotating rosters (depends on the site)
• Corporate real estate portfolio roles

Wilson Security is expanding in the VIC securing additional contracts that strengthen our presence in the region.

This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.

These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.

DUTIES & RESPONSIBILITIES:

• Providing strong Customer Service solutions to visitors, contractors & client
• Proactively monitoring CCTV and Access Control Systems
• Conducting building patrols to actively report and mitigate security & safety risk
• Identifying and reporting hazards and building faults for rectification
• Providing support to tenants and Facilities
• Managing contractors and deliveries through dock management
• Responding to emergency situations
• Contractor management duties
• Ad-hoc duties

WHO WE ARE LOOKING FOR:

• Strong Customer Service Skills
• Proactive and problem-solving mindset
• Willing to support and step up as required into other roles
• Ability to work well in a team or autonomously
• Ability to work in a rotational roster (Nights/Days/Weekends)
• Australian Citizen or hold Unlimited Work Rights
• Demonstrated ability to prepare and write reports
• Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
• Availability to and physical fitness to walk and stand for long periods
• Crowd Control endorsement will be highly desirable
• Current First Aid & CPR Certificate
• Control room on VIC security license

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.

Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

Master Licence 85518521S