Control Room Operator - Sign-On Bonus | CCTV & Security Ops

EGroup Protective Services Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

EGroup Protective Services Group Pty Ltd. is seeking a highly skilled Control Room Operator in Sydney CBD to ensure the safety and security of clients and assets.

This full‑time role involves monitoring CCTV, access control, alarms and fire safety systems, performing audits, and coordinating contractor activities across shifts. The role requires strong written and verbal communication, basic Microsoft Office skills, and the ability to work in a rotating roster including weekends and public

Qualifications

• Experience with Control Room systems including CCTV, Access Control, integrated alarm plans and Fire Control Panels.

Responsibilities

• Manage control room operations across CCTV, access control, alarms and fire panels.
• Prepare and submit incident reports, handovers and client permits with clear written communication.
• Coordinate rovers for ad hoc requests, escorts and emergency responses.
• Liaise with contractors, tenants and premises management as required.
• Conduct regular audits and system tests, and report shift activity and incidents via the dashboard.
• Support administrative tasks and maintain accurate documentation and records.
• Assist with inductions, compliance checks and rostering as part of a team.

Skills

Control room systems

Microsoft Office

Communication skills

Audit & reporting

Job description

EGroup Protective Services Group Pty Ltd. is seeking a highly skilled Control Room Operator in Sydney CBD to ensure the safety and security of clients and assets.

This full‑time role involves monitoring CCTV, access control, alarms and fire safety systems, performing audits, and coordinating contractor activities across shifts. The role requires strong written and verbal communication, basic Microsoft Office skills, and the ability to work in a rotating roster including weekends and public