Control Room Operator – CCTV, Security & Facilities

Millennium Services Group Limited; City of Brisbane; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Millennium Services Group is seeking a Control Room Operator to coordinate and monitor site operations for cleaning and security services at Carindale QLD. Full-time role offering opportunities to respond to incidents, manage communications, and ensure service continuity across designated sites.

Key duties include monitoring CCTV, coordinating teams, logging incidents, and liaising with supervisors, clients and emergency services while adhering to safety protocols.

Qualifications

• Experience in a control room or operations coordination role preferred.
• Availability for shift work including nights, weekends and public holidays.
• Security license or relevant certifications may be required depending on site.

Responsibilities

• Monitor CCTV systems and site activity to ensure safety and compliance.
• Coordinate cleaning and security teams across multiple locations.
• Respond to alarms, incidents and service requests in real-time.
• Maintain accurate logs and incident reports.
• Communicate with site supervisors, clients and emergency services as needed.
• Ensure adherence to operational procedures and safety protocols.
• Support rostering, shift coverage and workforce coordination.

Skills

Strong communication

Multitasking

Calm under pressure

Tools

CCTV systems

Radio systems

Dispatch systems

Job description

Millennium Services Group is seeking a Control Room Operator to coordinate and monitor site operations for cleaning and security services at Carindale QLD. Full-time role offering opportunities to respond to incidents, manage communications, and ensure service continuity across designated sites.

Key duties include monitoring CCTV, coordinating teams, logging incidents, and liaising with supervisors, clients and emergency services while adhering to safety protocols.