Security Control Room Operator

MSS Security; Port Kembla; On-site; AUD 41,000 - 45,000; Full time

Benefits offered by this job

Shift loading

Ongoing training and development

Supportive team environment

High-profile industrial site

Job summary

MSS Security is seeking a Full-Time Control Room Officer to join our security team at a major industrial site in Port Kembla. The role focuses on CCTV and alarm monitoring, incident management, access control, and coordinating security responses.

Ideal candidates will have Control Room security experience, rapid response skills, NSW Security Licence, current First Aid and Driver Licence, strong CCTV/reporting skills, and the ability to stay calm under pressure.

Qualifications

• Previous Control Room Security experience.
• Demonstrated Rapid Response experience.
• Current NSW Security Licence.
• Current First Aid Certificate.
• Current Full Driver Licence.
• Strong computer, CCTV, and reporting skills.
• Excellent communication and decision-making skills.
• Ability to remain calm under pressure.
• Professional presentation and strong work ethic.
• Flexibility to work rotating days, nights, weekends, and public holidays.

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Perform access control, patrols, and security inspections.
• Provide professional customer service and stakeholder engagement.

Skills

Control room security

Rapid response

NSW Security Licence

First Aid

Driver Licence

CCTV skills

Communication skills

Decision making

Calm under pressure

Professional presentation

Flexible scheduling

Tools

Security software

Job description

## Security Control Room OperatorApply: New South Wales: Full time: Posted Today: JR8286## **About the Company**As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at **www.msssecurity.com.au.**## About the RoleWe are seeking an experienced **Full-Time Control Room Officer** to join our security team servicing a major industrial site in the Port Kembla region.The primary focus of this role is Control Room Operations, including CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses. Previous Rapid Response experience is required, as the role will also involve responding to alarms, incidents, and security matters across the site when required. **Key Responsibilities*** Monitor CCTV, alarms, access control, and security systems* Manage and coordinate responses to incidents and emergencies* Communicate with security officers, site personnel, and emergency services* Maintain accurate incident logs and reports* Conduct Rapid Response Patrols and attend incidents when required* Perform access control, patrols, and security inspections* Provide professional customer service and stakeholder engagement **What We Offer*** $30.23 p/h + super + shift loading* Ongoing training and development* Supportive team environment* High-profile industrial site### **To be successful, you will have:*** Previous Control Room Security experience* Demonstrated Rapid Response experience* Current NSW Security Licence* Current First Aid Certificate* Current Full Driver Licence* Strong computer, CCTV, and reporting skills* Excellent communication and decision-making skills* Ability to remain calm under pressure* Professional presentation and strong work ethic* Flexibility to work rotating days, nights, weekends, and public holidays Industrial or high-security experience will be highly regarded. **Master License Number: 408742075**## **How to apply**MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.We are proud to:* be certified by the Workplace Gender Equality Agency,* be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.