Security Officer - Rapid response

MSS Security; Wollongong City Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Superannuation

Shift loading and penalties

Ongoing training

Supportive team environment

Opportunity on high-profile industrial

Job summary

MSS Security is seeking a proactive Full-Time Security Officer to join our industrial site team in the Port Kembla region. You will rotate across control room, gatehouse, rapid response, patrols, and customer service, delivering reliable security services across shifts.

We offer ongoing training, a supportive team environment, applicable shift loading, and a clear path for career progression with MSS Security. Flexibility for days, nights, weekends and public holidays is essential.

Qualifications

• Current NSW Security Licence.
• Current First Aid Certificate.
• Current Full Driver Licence.
• Strong communication and customer service skills.
• Excellent report writing ability.
• Ability to remain calm and make sound decisions under pressure.
• Flexible to work a rotating roster including days, nights, weekends and public holidays.
• Experience in industrial, gatehouse, control room, or rapid response security preferred.

Responsibilities

• Rotate across control room, gatehouse, rapid response, and patrols.
• Respond promptly to incidents and emergencies.
• Monitor CCTV and alarms.
• Provide customer service and stakeholder engagement.
• Complete incident reports and handovers.
• Maintain professional presentation in PPE and uniform.

Skills

Security Licence

First Aid

Driver Licence

Communication

Report Writing

Calm under Pressure

Professional Presentation

MS Office

Tools

MS Office

Job description

About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

Are you a proactive, adaptable, and professional Security Officer looking for a role where no two shifts are the same?
We are seeking a motivated Full-Time Security Officer to join our team servicing a major industrial site in the Port Kembla region. This is an exciting opportunity for an all-round security professional who enjoys variety and takes pride in delivering exceptional security services.

As part of our security team, you will rotate across a range of key functions, including:

• Control Room Operations
• Gatehouse Access Control
• Rapid Response Patrols
• Customer service and stakeholder engagement
• Incident response and reporting
• Monitoring CCTV and alarm systems
• Conducting security patrols and inspections

You should feel confident responding promptly and professionally to critical or sensitive situations. Some incidents may involve providing first aid or coordinating an emergency response, so strong communication skills, sound judgement, and the ability to remain calm under pressure are essential.

What We Offer

• Superannuation
• Applicable shift loading and penalty rates
• Ongoing training and development
• Supportive team environment
• Opportunity to work on a high-profile industrial site

About You

To be successful in this role, you will have:

• Current NSW Security Licence
• Current First Aid Certificate
• Current Full Driver Licence
• Strong communication and customer service skills
• Excellent computer literacy and report writing ability
• Ability to remain calm and make sound decisions under pressure
• A professional presentation and strong work ethic
• Flexibility to work a rotating roster including days, nights, weekends, and public holidays

Previous experience in industrial, gatehouse, control room, or rapid response security is highly mandatory for the right candidate.

Master License Number: 408742075

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.