Contract Support

CBRE Asia Pacific; Sydney; On-site; AUD 75,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Job security and stability

Ongoing training - unlimited access

Gender pay equity commitment

Career pathway support and CBRE access

Job summary

CBRE Asia Pacific in Sydney is seeking a Contract Support Administrator to be the first point of contact for raising and managing reactive and preventive work orders. You will handle calls and emails, monitor complaints, raise service orders, and process invoices.

The role requires two years in a similar environment with Finance & Administration experience preferred. Strong communication, time management, and customer service skills are essential.

Qualifications

• 2 years’ experience in a similar role.
• Experience in Finance & Administration is preferred.
• Excellent verbal and written communication skills.
• Excellent time management and organisation skills with the ability to manage workflow and priorities.

Responsibilities

• Being the first point of contact for raising and managing reactive and preventive workorders.
• Processing calls and email and monitor complaints/escalations.
• Raise purchase/service orders and process invoices.
• Be system champion - CMMS, FMS and Finance Systems.
• Monitor spend on the account and review account revenue & margin streams.
• Vendor management by tracking and monitoring vendor works and vendor coordination.
• Prepare customer reports and dashboards.
• Ensure QHSE documentation are well maintained on CBRE systems.

Skills

Verbal communication

Written communication

Time management

Customer service

Education

Higher education

Tools

Word

Excel

Outlook

Job description

Stable career opportunity with endless growth within GWS Local

2 Additional Days Leave Annually For Volunteer Work

Corporate client location Sydney CBD

CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients

As a Contract Support administrator you will be the first point of contact for raising and managing reactive and preventative work orders.

What's in it for you?

• Competitive annual salary - market rate coupled with an annual review
• Job security and stability
• Regular working hours - full time
• Ongoing training - unlimited access
• Committed to gender pay equity
• Paid parental leave
• Career pathway support and access to CBRE facilities and real estate careers

About Your New Role:

• Being the first point of contact for raising and managing reactive and preventive workorders
• Processing calls and email and monitor complaints/escalations.
• Raise purchase/service orders and process invoices.
• Be system champion - CMMS, FMS and Finance Systems
• Monitor spend on the account and review account revenue & margin streams.
• Vendor management by tracking and monitoring vendor works and vendor coordination.
• Prepare customer reports and dashboards.
• Ensure QHSE documentation are well maintained on CBRE systems.

Skills And Experience:

• Higher educational qualifications or degree
• Excellent PC based skills, with a high level of experience in Word/Excel and Outlook – intermediate to advance level.
• 2 years’ experience in a similar role. Experience in Finance & Administration is preferred.
• Excellent verbal and written communication skills to liaise with clients and draft correspondence and documentation.
• Excellent time management and organisation skills with the ability to manage workflow and priorities and meet deadlines.
• Customer service focus with the ability to communicate with internal and external clients at all levels.

About CBRE

CBRE is the world's leading commercial real estate and facilities management services firm, operating across 100+ countries with 13 Australian offices. We deliver world-class property operations.

Questions?

We aim to review and respond to all applications within 5 business days. If you have any questions or require reasonable adjustments during the recruitment process, please reach out to Genevieve Mulcahy at [e-mail].

We look forward to hearing from you.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Service line: GWS Segment

Full-time

Sydney - New South Wales - Australia