Contract & Settlement Specialist

Lifestyle Communities; Melbourne; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Lifestyle Long Weekends (4 paid days)

Generous employee share scheme

Learning and development

Generous parental leave policy

Job summary

Lifestyle Communities in Australia is seeking a Contract & Settlement Specialist to own the day-to-day coordination of contracts and settlements, from preparation through to final settlement. You will work with Sales Consultants, Lifestyle Managers, Finance and Legal to ensure documentation, milestones and compliance are met, while helping streamline processes to reduce delays.

You will bring demonstrated experience in contracts, conveyancing or settlements, a strong understanding of

Qualifications

• Demonstrated experience in contracts, conveyancing, settlements or similar property transactions.
• Sound understanding of contract-to-settlement processes, milestones and risks.
• Experience liaising with conveyancers, solicitors, customers and internal stakeholders.
• Exceptional attention to detail and confidence coordinating legally significant documentation.
• Strong organisational skills and ability to manage multiple transactions and deadlines.
• Sound judgement and ability to resolve operational matters with specialist input when needed.
• Strong systems capability with CRM, document management and electronic execution platforms.
• Continuous improvement mindset and ability to identify practical process improvements.
• Excellent communication and relationship-building skills.

Responsibilities

• Coordinate contracts from preparation through to settlement, including amendments and deposits.
• Prepare and manage contract documentation, including DocuSign execution.
• Monitor milestones, follow up outstanding requirements and prevent settlement delays.
• Serve as primary operational contact for conveyancers, solicitors and authorised representatives.
• Collaborate with Sales Consultants, Lifestyle Managers, Finance and Legal for clear handovers.
• Maintain accurate contract and settlement records with required approvals and compliance.
• Support AML, KYC and customer due diligence requirements.
• Provide guidance on contract and settlement processes to internal teams.
• Support effective use of Salesforce, DocuSign and related systems.
• Identify opportunities to streamline workflows and enhance customer experience.

Skills

Contracts & conveyancing

Attention to detail

Stakeholder management

CRM systems

DocuSign

Salesforce

Process improvement

Communication

Education

Conveyancing or property qualification

Tools

Salesforce

DocuSign

Job description

Be part of delivering a seamless customer journey from contract to settlement.

Are you an organised and detail-oriented contracts or property professional who enjoys bringing people, processes and documentation together?

We are looking for a Contract & Settlement Specialist to play a key role in coordinating the journey from contract through to settlement, ensuring every detail is managed accurately, efficiently and on time.

This is an exciting opportunity for someone who understands property transactions, enjoys working with a broad range of stakeholders and takes pride in delivering a smooth and positive customer experience.

A little bit about our product and our people

Lifestyle Communities is a leading provider of premium lifestyle-focused communities in Victoria. Our mission is to create vibrant, connected communities that enable residents to live their best lives. With a strong track record of success and an exciting pipeline of community developments, we are poised for continued growth and success.

We do this by building beautiful homeowner-centric homes around Melbourne and Regional Victoria, complemented by stunning facilities that engender connectivity and wellbeing.

We believe it’s a privilege to walk alongside downsizers and elevate the next phase of their lives, which is why we maintain a laser-like focus on best practice outcomes for our people and our product. As an ASX listed company with more than 20 communities, we offer the benefits of an established organisation while maintaining an insatiable desire to do things differently. If we are not creating experiences that surprise, delight, and inspire, we are not doing our job.

About the role

As our Contract & Settlement Specialist, you will take ownership of the day-to-day coordination of contracts and settlements, acting as a key operational contact for customer conveyancers, solicitors and internal stakeholders.

Working closely with Sales Consultants, Lifestyle Managers, Finance and Legal, you will ensure agreements, documentation, contractual requirements and settlement milestones are effectively managed.

Beyond coordinating transactions, you will also play an important role in identifying opportunities to improve processes, strengthen systems and reduce unnecessary delays across the contract-to-settlement journey.

What you’ll be doing

• Coordinate contracts from preparation and execution through to settlement, including amendments, deposits, contractual conditions and supporting documentation.
• Prepare and manage contract documentation, including electronic execution through DocuSign.
• Monitor key milestones, proactively follow up outstanding requirements and identify potential settlement delays.
• Act as the primary operational contact for customer conveyancers, solicitors and authorised representatives.
• Work collaboratively with Sales Consultants, Lifestyle Managers, Finance and Legal to ensure clear communication, accountability and smooth handovers.
• Maintain accurate contract and settlement records, ensuring appropriate approvals, documentation and compliance requirements are met.
• Support AML, KYC and customer due diligence requirements.
• Provide practical guidance to internal stakeholders on contract and settlement processes.
• Support the effective use of Salesforce, DocuSign and related systems.
• Identify opportunities to streamline workflows, improve processes and enhance the overall customer experience.

About you

You are a proactive and solutions-focused professional with a strong understanding of property contracts and settlement processes. You enjoy managing multiple priorities, building effective relationships and ensuring the details are right.

You will bring:

• Demonstrated experience in contracts, conveyancing, settlements or similar property transactions.
• A sound understanding of contract-to-settlement processes, documentation, milestones and associated risks.
• Experience liaising with conveyancers, solicitors, customers and internal stakeholders.
• Exceptional attention to detail and confidence coordinating legally significant documentation.
• Strong organisational skills and the ability to manage multiple transactions and deadlines simultaneously.
• Sound judgement, with the ability to resolve operational matters and recognise when specialist advice is required.
• Strong systems capability and confidence working with CRM, document management and electronic execution platforms.
• A continuous improvement mindset and the ability to identify practical ways to improve processes.
• Excellent communication and relationship-building skills.

Highly regarded

• Experience in residential property, land lease communities, retirement living or property development.
• A qualification in conveyancing, legal studies or property, or equivalent practical experience.
• Experience using Salesforce and DocuSign.
• Exposure to AML, KYC and customer due diligence requirements.
• Experience improving contract administration or settlement workflows.

Why this role matters

You will play an important part in delivering a seamless customer experience, ensuring contracts are managed professionally, settlements stay on track and internal teams have the support and information they need.

Your contribution will extend beyond individual transactions, helping us improve the systems and processes that support our growing business.

You’ll have the opportunity to identify ways to make contract and settlement processes more efficient, improve how our systems are used and help create a smoother experience for both customers and internal teams.

Our amazing benefits include:

• A great culture and supportive team
• Lifestyle Long Weekends (4 paid days per year)

• Generous employee share scheme
• Learning and development - we want you to grow and get the most out of your role!
• Generous parental leave policy

What will success feel like?

In addition to fulfilling the requirements listed, you will be inspired and challenged, your learning curve will be steep, and you will genuinely believe in the purpose of the business and you will wake up eager to start the working day where your contributions are valued and rewarded.

www.lifestylecommunities.com.au/careers/)