Client Services Administrator

Alliancecorp; Melbourne; Híbrido; AUD 75.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid working

Three days in office

Team events

End-to-end property services

Parental leave

Resumo da vaga

AllianceCorp in Melbourne is seeking a Contracts Coordinator to be the central hub between clients, Property Wealth Planners, brokers, legal teams and developers, guiding the process from Expression of Interest through to contract execution and sign-offs.

You’ll review property documentation, cross-check information, maintain Salesforce records and ensure dates, figures and documents are correct while keeping clients informed and supported every step of the way.

Qualificações

• Experience in contracts administration, property, conveyancing or another detail-heavy coordination role will be valuable.
• You enjoy a well-run process, checklists and keeping everything exactly where it needs to be.

Responsabilidades

• Keep every moving part on track—from Expression of Interest to contract execution and sign-offs across multiple stakeholders.
• Review property documentation, cross-check information, and maintain accurate Salesforce records.
• Keep people accountable by following up with internal teams and external stakeholders.
• Make the client experience count by communicating milestones and responding to questions promptly.
• Own the follow-through by identifying missing information and escalating issues when needed.
• Support the wider process including Expression of Interest processing, deposits and refunds, compliance checks, DocuSign and Admin for our Super Plus Program.

Conhecimentos

Attention to detail

Ownership and accountability

Strong organisation

Clear communication

Team-first mindset

Systems and data confidence

Ferramentas

Salesforce

Descrição da vaga

At AllianceCorp, we help everyday Australians build wealth through property, bringing strategy, finance, property selection, acquisitions, contracts and ongoing support together under one roof.

We're ranked Best Place to Work in Australia, and our success comes down to people who take ownership, work together and care about getting things right.

About the Role

Big milestones. Important details. You bring it all together.

Buying a property is a big deal. It could be someone's first investment, a plan for retirement or the start of a better future for their family. Exciting? Absolutely. Stressful? Sometimes.

Once a client is ready to purchase, you'll help make the next steps as smooth as possible.

As our Contracts Coordinator, you'll be the central point of coordination between clients, Property Wealth Planners, brokers, legal teams and developers, keeping the process moving from Expression of Interest through to contract execution.

You'll be across the finer details, following up on outstanding actions, finding answers when things aren't clear and making sure documents, dates and data are right. Just as importantly, you'll keep clients informed and supported throughout the process.

Your job is to make the complicated feel straightforward, without letting a single detail slip through the cracks.

What You'll Be Doing

• Keep every moving part on track. Coordinate the contracts process from Expression of Interest through to execution, managing milestones, signing meetings and outstanding actions across multiple stakeholders.
• Get the details right. Review property documentation, cross-check information, maintain accurate Salesforce records and ensure key dates, figures and documents are correct.
• Keep people accountable. Follow up with internal teams and external stakeholders, clarify requirements and make sure everyone knows what needs to happen next.
• Make the client experience count. Conduct client calls, communicate key milestones and respond to questions promptly so clients feel informed and supported throughout their purchase.
• Own the follow-through. Identify missing information, discrepancies and potential delays early. Find clarity where things are unclear and escalated issues to the Contracts Manager or relevant specialists when needed.
• Support the wider process. Assist with Expression of Interest processing, deposits and refunds, compliance checks, DocuSign and administration for our Super Plus Program.

What You'll Bring

You're someone who genuinely enjoys a well-run process. You get satisfaction from a completed checklist, an accurate CRM, a document that's spot on and knowing everything is exactly where it needs to be.

You're also comfortable speaking up, asking questions and chasing things down. You don't assume someone else will handle it, and you understand that behind every contract is a client making a significant financial decision.

You'll bring:

• Exceptional attention to detail. Names, numbers, dates and documents matter. You check your work and catch the things others might miss.
• Ownership and accountability. You follow through, keep people moving and take responsibility for getting things done properly.
• Strong organisation. You can manage multiple files, deadlines and competing priorities without losing track of the finer details.
• Clear communication. You're confident on the phone and over email, and know how to keep clients and colleagues informed.
• A team-first mindset. You work collaboratively, share information and understand that great outcomes depend on people working together.
• Confidence with systems and data. You're comfortable maintaining accurate records and learning new systems. Salesforce experience is a bonus.

Experience in contracts administration, property, conveyancing, financial services or another detail-heavy coordination role will be valuable. Above all, we're looking for someone who takes pride in their work, loves seeing a process through to completion and can be relied on to get the details right.

Why AllianceCorp?

• Best Place to Work in Australia. Join a team that values accountability, collaboration, ambition and celebrating success.
• Learn and grow. Benefit from structured onboarding, ongoing coaching and development opportunities.
• Build your future. Grow your expertise and explore opportunities as our business continues to scale.
• The best of both worlds. Enjoy hybrid working, with three days in the office.
• More than just work. Get involved in regular team events and activities organised by our Social Committee.
• Invest in your future. Access our end-to-end property services at no cost, plus business-funded parental leave.

Ready to Get the Details Right?

If you're someone who loves bringing order to complexity, keeping people accountable and making important milestones easier for others, we'd love to hear from you.

Built Better. Together.