Contract Manager

Goldstar Transport; Wanneroo; Sur place; AUD 100 000 - 180 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Training & development

Résumé du poste

Goldstar Transport in Western Australia is seeking an experienced Contract Manager to oversee the delivery of a major transport contract. The role covers operations, compliance, fleet, people, customer relationships and commercial performance, based at Wangara (North of the River).

Reporting to the COO, you will ensure safe, efficient and profitable contract delivery while maintaining strong customer relationships.

Qualifications

• Experience in transport operations or contract management.
• Comprehensive knowledge of CoR, fatigue management and heavy vehicle legislation.
• Strong commercial experience including budgets, costs, productivity, utilisation, KPIs and profitability.
• Experience managing key customer relationships, service performance and commercial discussions in a B2B environment.
• Proven ability to lead, develop and hold operational teams accountable for safety, performance and service outcomes.
• Strong understanding of fleet scheduling, transport productivity and asset utilisation.

Responsabilités

• Take charge of operational and commercial performance, including revenue, profitability, productivity, fleet utilisation and cost management.
• Drive workforce and capacity planning to meet current and future operational and customer requirements.
• Identify and manage operational, commercial and capacity risks to protect service delivery and business performance.
• Build strong senior relationships with key customers, suppliers, subcontractors and internal stakeholders.
• Drive continuous improvement across processes, systems, scheduling, fleet utilisation and operational performance.
• Provide decisive leadership during operational disruptions, critical incidents and competing business priorities.
• Monitor revenue, labour, maintenance and hire costs.
• Prepare and report on weekly and monthly KPIs and operational performance.
• Identify opportunities to improve customer satisfaction, efficiency and profitability.

Connaissances

Transport operations experience

Contract management

CoR fatigue management

Heavy vehicle legislation

Budgeting and cost control

Customer relationship management

Description du poste

About Goldstar Transport
Goldstar Transport is a leading provider of transport and logistics solutions in Western Australia, serving a diverse range of industries. Our key focus is on providing safe and efficient services to our customers, and we require skilled and dedicated individuals to support our operations.

Position Available
We are seeking an experienced Contract Manager to oversee the successful delivery of a major transport contract, with responsibility across operations, compliance, fleet, people, customer relationships and commercial performance. This position will be based North of the River (Wangara).

Reporting directly to the COO, you will play a key role in ensuring the contract is delivered safely, efficiently and profitably while maintaining strong relationships with our major customer. This is a hands-on transport management role suited to an experienced professional who understands the demands of heavy vehicle operations and is confident managing compliance, people, fleet and customer expectations in a fast-paced environment.

Key responsibilities of the role include:

• Take charge of operational and commercial performance, including revenue, profitability, productivity, fleet utilisation and cost management
• Drive workforce and capacity planning to meet current and future operational and customer requirements
• Identify and manage operational, commercial and capacity risks to protect service delivery and business performance
• Build strong senior relationships with key customers, suppliers, subcontractors and internal stakeholders
• Drive continuous improvement across processes, systems, scheduling, fleet utilisation and operational performance
• Provide decisive leadership during operational disruptions, critical incidents and competing business priorities
• Monitor revenue, labour, maintenance and hire costs
• Prepare and report on weekly and monthly KPIs and operational performance
• Identify opportunities to improve customer satisfaction, efficiency and profitability

To be successful in this role, you will need:

• Demonstrated experience in transport operations or contract management
• Comprehensive knowledge of CoR, fatigue management and heavy vehicle legislation
• Strong commercial experience, including accountability for budgets, costs, productivity, utilisation, KPIs and profitability
• Demonstrated experience managing key customer relationships, service performance and commercial discussions in a B2B environment
• Proven ability to lead, develop and hold operational teams accountable for safety, performance and service outcomes
• Strong understanding of fleet scheduling, transport productivity and asset utilisation

What we offer

• A supportive, values-driven workplace focused on safety and teamwork
• The opportunity to make a genuine impact in a leading, family-owned transport and logistics business
• Training and development opportunities
• A competitive salary and weekly pay

Ready to lead with purpose?
If you are passionate about operational excellence and enjoy delivering meaningful, lasting improvements, we would welcome your application.

Goldstar Transport is an equal opportunity employer. We value diversity and welcome applications from people of all backgrounds and experiences.

Unfortunately, due to the high volume of applications received, we may not be able to respond to every applicant.