Contract Supervisor

Coastal Transport Services; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package plus 12% +

Fully maintained company vehicle and 2

Company mobile phone and laptop

Onboarding and professional dev

Brand-new contract with fleet support

Supportive leadership team

Long-term career progression

Job summary

Coastal Transport Services in NSW seeks an experienced Contract Supervisor to lead a brand-new transport contract. You will oversee daily operations across Sydney and Newcastle, allocate 19 vehicles, mentor drivers, and drive safety, efficiency and customer satisfaction.

You will ensure compliance with CoR and NHVR requirements, maintain strong client relations, and report on KPIs while collaborating with the operations team to grow the contract and improve performance.

Qualifications

• Extensive experience in transport and logistics essential.
• Supervisory/operations/fleet management experience.
• Strong knowledge of transport legislation, CoR and NHVR requirements.
• Experience managing drivers and daily scheduling.
• Leadership, communication and people management skills.
• Calm under pressure and decisive operational decisions.
• Proactive, solutions-focused problem solving.
• Excellent organisational and time management skills.
• Current driver’s licence; HC preferred or willingness to obtain.

Responsibilities

• Oversee day-to-day operations of a transport contract across multiple sites (Sydney + Newcastle).
• Manage daily allocation and scheduling of 19 vehicles.
• Lead, support and mentor drivers to maintain high performance.
• Ensure transport activities are compliant with CoR/NHVR and safety policies.
• Build and maintain relationships with customers, drivers and stakeholders.
• Monitor performance, resolve issues, and drive continuous improvement.
• Coordinate vehicle servicing, maintenance and defect reporting.
• Manage driver attendance, leave, and staffing requirements.
• Ensure accurate transport documentation and reporting.
• Investigate incidents and service issues, implementing corrective actions.
• Monitor KPIs and contract performance; identify efficiency/safety gains.
• Work with operations manager to deliver and grow the contract.

Skills

Transport operations

Supervisory leadership

CoR knowledge

NHVR compliance

Driver management

Fleet operations

Scheduling

Problem solving

Communication

Safety focus

Tools

Transport management systems

Microsoft Office

Job description

Coastal Transport Services – Wetherill Park NSW

With nearly 40 years of experience, Coastal Transport Services is a trusted local name in transport and logistics across New South Wales and Australia. We are proud of our reputation for operational excellence, safety, and customer satisfaction. Our versatile fleet and experienced team handle a broad range of transport and warehousing needs- from palletised freight, frames & trusses to helicopters and everything in between. Whether it’s a routine job or a complex challenge, we deliver with reliability and care.
Our values of safety, integrity and innovation underpin everything we do.

About the Role

Ready to lead something new? Coastal Transport Services is seeking an experienced and motivated Contract Supervisor to oversee the day-to-day operations of a brand-new contract. Backed by a brand-new fleet of trucks, an experienced team, and ongoing training and support from our leadership team, you'll have everything you need to succeed. This is a unique opportunity to make your mark from day one, build strong client relationships, lead a high-performing team, and help deliver safe, efficient, and reliable transport solutions.

Key Responsibilities

• Oversee the day-to-day operations of a transport contract across multiple sites (Sydney + Newcastle), ensuring service delivery meets customer expectations.
• Manage the daily allocation and scheduling of 19 vehicles to maximise fleet utilisation and operational efficiency.
• Lead, support and mentor drivers, promoting a positive team culture and high performance.
• Ensure all transport activities are completed safely and in compliance with company policies, Chain of Responsibility (CoR), NHVR requirements and relevant legislation.
• Build and maintain strong working relationships with customers, drivers and internal stakeholders.
• Monitor daily performance, proactively resolving operational issues and implementing continuous improvements.
• Coordinate vehicle servicing, maintenance and defect reporting to minimise downtime.
• Manage driver attendance, leave requests and daily staffing requirements.
• Ensure accurate completion and maintenance of transport documentation, records and reporting.
• Investigate incidents, customer concerns and service issues, implementing corrective actions where required.
• Monitor KPIs and contract performance, identifying opportunities to improve efficiency, safety and customer satisfaction.
• Work closely with our operations manager and wider operations team to ensure the successful delivery and growth of the contract.

What we’re looking for

• Extensive experience within the transport and logistics industry is essential, with prior experience in the transportation of steel highly regarded.
• Previous experience in a supervisory, operations, fleet or transport management role.
• Strong knowledge of transport legislation, Chain of Responsibility (CoR) and NHVR requirements.
• Demonstrated experience managing drivers, fleet operations and daily transport scheduling.
• Excellent leadership, communication and people management skills.
• The ability to remain calm under pressure and make sound operational decisions.
• Strong problem-solving skills with a proactive, solutions-focused approach.
• Exceptional organisational and time management skills, with the ability to manage multiple priorities.
• High level of computer literacy, including experience using transport management systems and Microsoft Office.
• A commitment to safety, compliance and delivering outstanding customer service.
• A current driver's licence (essential).
• HC licence highly regarded or willingness to obtain within early stages of employment (company funded).
• CV/C6 Crane ticket, with experience highly regarded or willingness to obtain within early stages of employment (company funded).

What we offer

• Competitive salary package plus 12% superannuation
• Fully maintained company vehicle and fuel card
• Company mobile phone and laptop
• Comprehensive onboarding, handover and ongoing professional development
• The opportunity to lead a brand-new contract supported by brand new fleet and an experienced, dedicated team
• A supportive leadership team committed to your success
• Enjoy the backing of a growing group of companies, with access to extensive resources, industry expertise and shared services
• A stable, fast-growing business offering genuine long-term career progression opportunities