Lead Transport Contract Manager - Performance & Growth

Goldstar Transport; Wanneroo; Vor Ort; AUD 100.000 - 180.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Training & development

Zusammenfassung

Goldstar Transport in Western Australia is seeking an experienced Contract Manager to oversee the delivery of a major transport contract. The role covers operations, compliance, fleet, people, customer relationships and commercial performance, based at Wangara (North of the River).

Reporting to the COO, you will ensure safe, efficient and profitable contract delivery while maintaining strong customer relationships.

Qualifikationen

• Experience in transport operations or contract management.
• Comprehensive knowledge of CoR, fatigue management and heavy vehicle legislation.
• Strong commercial experience including budgets, costs, productivity, utilisation, KPIs and profitability.
• Experience managing key customer relationships, service performance and commercial discussions in a B2B environment.
• Proven ability to lead, develop and hold operational teams accountable for safety, performance and service outcomes.
• Strong understanding of fleet scheduling, transport productivity and asset utilisation.

Aufgaben

• Take charge of operational and commercial performance, including revenue, profitability, productivity, fleet utilisation and cost management.
• Drive workforce and capacity planning to meet current and future operational and customer requirements.
• Identify and manage operational, commercial and capacity risks to protect service delivery and business performance.
• Build strong senior relationships with key customers, suppliers, subcontractors and internal stakeholders.
• Drive continuous improvement across processes, systems, scheduling, fleet utilisation and operational performance.
• Provide decisive leadership during operational disruptions, critical incidents and competing business priorities.
• Monitor revenue, labour, maintenance and hire costs.
• Prepare and report on weekly and monthly KPIs and operational performance.
• Identify opportunities to improve customer satisfaction, efficiency and profitability.

Kenntnisse

Transport operations experience

Contract management

CoR fatigue management

Heavy vehicle legislation

Budgeting and cost control

Customer relationship management

Jobbeschreibung

Goldstar Transport in Western Australia is seeking an experienced Contract Manager to oversee the delivery of a major transport contract. The role covers operations, compliance, fleet, people, customer relationships and commercial performance, based at Wangara (North of the River).

Reporting to the COO, you will ensure safe, efficient and profitable contract delivery while maintaining strong customer relationships.