Contract Coordinator

Green by Nature; Townsville City; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Laptop and mobile phone

Relocation assistance

Visa sponsorship

Professional development

Job summary

Green by Nature is seeking an experienced operations leader to manage turf, horticulture and grounds maintenance across Townsville sites. You will oversee contracts, lead teams, and ensure safe, high-quality service while maintaining strong client relationships.

The role reports to the QLD Regional Manager and emphasizes safety, efficiency and continuous improvement. Relocation or visa support may be considered for qualified candidates with a track record in this field.

Qualifications

• Proven experience in contract, operational or service delivery management.
• Strong knowledge of turf, horticulture, landscaping or grounds maintenance.
• Experience leading, mentoring and developing teams.
• Strong commercial awareness, including quoting, resource planning and contract performance.
• Excellent communication and client relationship management skills.
• Strong organisational skills and the ability to manage competing priorities.
• Proactive, practical and solutions-focused approach.
• Genuine commitment to safety, quality and continuous improvement.
• Current driver’s licence.
• Relevant qualifications in horticulture, turf management or related field will be highly regarded.

Responsibilities

• Manage day-to-day turf, garden and grounds maintenance operations across multiple sites.
• Lead, support and develop operational teams, including onboarding, training and performance management.
• Build trusted relationships with clients, stakeholders and internal teams.
• Monitor contract performance, service standards, budgets and operational priorities.
• Identify opportunities to improve the quality, presentation and functionality of client spaces.
• Prepare accurate quotes and coordinate additional works.
• Maintain comprehensive records of maintenance activities and contract deliverables.
• Ensure compliance with safety requirements, industry regulations and company standards.
• Drive continuous improvement, operational efficiency and contract growth.

Skills

Contract management

Grounds maintenance

Leadership

Client relationship management

Quoting & budgeting

Safety compliance

Communication

Organisational skills

Problem solving

Team development

Education

Horticulture / turf management qualification

Job description

Take the lead in delivering high-quality turf, horticultural and grounds maintenance services across a diverse portfolio of sites in Townsville.

• Company Vehicle, Laptop and Mobile Phone
• Professional development and ongoing learning
• Join Us. Grow with Us.

Take the lead in delivering high-quality turf, horticultural and grounds maintenance services across a diverse portfolio of sites in Townsville.

About The Role

Reporting to the QLD Regional Manager, you will take ownership of the end-to-end management of maintenance contracts across multiple facilities.

Combining operational leadership with strong horticultural and turf expertise, you will lead teams, manage client relationships and ensure contracts are delivered safely, efficiently and to a consistently high standard.

This is an excellent opportunity for an experienced Contract Coordinator, Grounds Manager or horticultural leader ready to take the next step in their career.

Key Responsibilities

• Manage day-to-day turf, garden and grounds maintenance operations across multiple sites
• Lead, support and develop operational teams, including onboarding, training and performance management
• Build trusted relationships with clients, stakeholders and internal teams
• Monitor contract performance, service standards, budgets and operational priorities
• Identify opportunities to improve the quality, presentation and functionality of client spaces
• Prepare accurate quotes and coordinate additional works
• Maintain comprehensive records of maintenance activities and contract deliverables
• Ensure compliance with safety requirements, industry regulations and company standards
• Drive continuous improvement, operational efficiency and contract growth

About You

You are a confident, hands-on leader with experience managing turf, horticultural, landscaping or grounds maintenance operations. You understand how to balance people leadership, commercial requirements and client expectations while maintaining exceptional service standards.

You Will Bring

• Proven experience in contract, operational or service delivery management
• Strong knowledge of turf, horticulture, landscaping or grounds maintenance
• Demonstrated experience leading, mentoring and developing teams
• Strong commercial awareness, including quoting, resource planning and contract performance
• Excellent communication and client relationship management skills
• Strong organisational skills and the ability to manage competing priorities
• A proactive, practical and solutions-focused approach
• A genuine commitment to safety, quality and continuous improvement
• A current driver’s licence
• Relevant qualifications in horticulture, turf management or a related field will be highly regarded

What We Offer

• A competitive salary package with annual performance-based reviews
• Company vehicle, laptop and mobile phone
• Relocation assistance may be considered for the right candidate
• Employer-sponsored visa support may be considered for suitably qualified and experienced applicants, subject to eligibility
• Professional development and ongoing learning opportunities
• A strong safety culture supported by continuous training and resources
• A supportive and inclusive workplace built on our values of Accountability, Bravery and Care
• The opportunity to lead teams that create and maintain vibrant community spaces

Join Us. Grow with Us.

At Green by Nature, our purpose is to enhance lives by constructing, nurturing and maintaining exceptional green spaces.

We celebrate diversity and are committed to creating an inclusive workplace. We encourage applications from people of all backgrounds, cultures and identities.

If you are an experienced operational leader ready for a rewarding opportunity in Townsville, we would love to hear from you.