Contract Coordinator

New Plumbing Solutions; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

New Plumbing Solutions (NPS) is hiring a Project Coordinator to join our Metering team in Sydney. Based at our Northmead Head Office, you will oversee the end-to-end job lifecycle from creation through to invoicing, coordinating field resources and ensuring timely completion.

You'll work closely with field teams, schedulers and clients to meet expectations, manage priorities and keep operations running smoothly in a fast-paced, collaborative environment.

Qualifications

• 2–3 years' experience in project coordination, invoicing or a similar operational role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience with customer invoicing and accounts is advantageous.
• Excellent communication and stakeholder management skills with a customer-focused approach.
• Experience with operational systems and reporting.

Responsibilities

• Manage the end-to-end job lifecycle from creation to field completion and invoicing.
• Coordinate sub-contractor incentives and provide weekly reporting to Operations Manager.
• Work with schedulers and leaders to plan field resources and capacity.
• Coordinate daily metering workloads and ensure timely completion.
• Act as a key contact for clients, field teams and internal stakeholders.
• Handle urgent/escalated jobs and keep stakeholders informed.
• Liaise with warehouse teams/suppliers to ensure materials and equipment are available.
• Prepare operational reports and maintain accurate job records.

Skills

Project coordination

Invoicing

Administration

Stakeholder management

MS Excel

Tools

MS Office

Job description

At New Plumbing Solutions (NPS), we're not your average plumbing company!

We're a fast-growing Australian business delivering innovative plumbing, water infrastructure and metering solutions across Victoria, New South Wales and Queensland.

Our people are at the heart of everything we do, and we're passionate about creating opportunities together. With a strong focus on teamwork, continuous improvement and doing things differently, we're building a business where our people can grow, develop and make a real impact.

About the Opportunity

We're looking for an organised, proactive and solutions-focused Project Coordinator to join our Metering team.

Based at our Northmead Head Office and reporting to the Operations Manager, you'll play a key role in keeping our metering operations running smoothly, coordinating work from initial allocation through to completion and invoicing.

This is a varied, fast-paced role where no two days are the same! You'll work closely with our field teams, schedulers, operational leaders and clients to ensure work is delivered efficiently, customer expectations are met and our teams have what they need to succeed.

If you enjoy juggling competing priorities, solving problems and working with a range of stakeholders, we'd love to hear from you!

What You'll Be Doing

• Managing the end-to-end job lifecycle, from job creation through to field completion, customer acceptance and invoicing.
• Calculating and coordinating sub-contractor incentives and ensuring timely weekly reporting to Operations Manager.
• Working closely with schedulers and operational leaders to coordinate field resources, workloads and workforce capacity.
• Coordinating daily metering workloads, ensuring jobs are allocated, monitored and completed within agreed timeframes.
• Acting as a key point of contact for clients, customers, field teams and internal stakeholders.
• Coordinating urgent and escalated jobs, troubleshooting issues and keeping stakeholders informed.
• Liaising with warehouse teams and suppliers to ensure materials, equipment and resources are available when needed.
• Preparing operational reports, maintaining accurate job records and providing insights into performance.

About You

You're someone who thrives in a busy operational environment, enjoys taking ownership and knows how to keep things moving.

You'll bring:

• At least 2–3 years' experience in project coordination, invoicing, administration or a similar operational role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Customer invoicing and accounts experience would be highly regarded.
• Excellent communication and stakeholder management skills, with a customer-focused approach.
• Experience working with operational systems, maintaining accurate records and preparing reports.
• Confidence using Microsoft Office, particularly Excel, and the ability to pick up new systems quickly.
• A proactive approach to problem-solving, with strong attention to detail and follow-through.

Experience in utilities, metering, field services, construction or infrastructure is highly valued but not essential.

Why Join NPS?

At NPS, we're proud of the culture we've built and the opportunities we create for our people.

WhyJoinUs?

• Be part of a growing business– Join a progressive Australian company with exciting opportunities ahead.
• Make an impact– Play an important role in supporting operational performance and customer outcomes.
• Work with a great team– Be part of a collaborative, supportive environment where people genuinely look out for one another.
• Grow your career– Gain exposure to operational delivery, reporting, workforce coordination and continuous improvement.Clear career pathways.
• Be yourself– Our values of Progressive, Responsive, Play as a Team and We Give a Sh*t aren't just words on a wall. They're how we work every day.

Ready to Join the Team?

If you're a natural organiser, enjoy working with people and love finding solutions, we'd love to hear from you!

At NPS, we value diversity and inclusion and encourage applications from people of all backgrounds and experiences.