Meter Technician

New Plumbing Solutions; Horsham; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Ongoing job training

Optional regional/interstate work

Great team culture

Uniform provided

Job summary

New Plumbing Solutions is seeking Water Metering Technicians for our Urban Utility project. This field-based role involves working on-site across various locations with a company vehicle provided and regular travel.

You will install/replace meters and data loggers, record site data via a mobile app, and log completed jobs promptly. We value reliability, safety, and customer-focused service.

Qualifications

• Strong mechanical aptitude with hands-on skills.
• Reliable, punctual and able to meet deadlines.
• Excellent communication and customer service skills.
• Able to work independently on field-based assignments.
• Willingness to travel daily and work across sites.

Responsibilities

• Water Meter replacement & assembly maintenance and data logger work.
• Record site data accurately using a mobile app.
• Log each completed job in the mobile app before moving to the next.
• Face-to-face customer service on-site and via phone.
• Follow OH&S policies and procedures at all times.
• Coordinate with office support to schedule tasks.

Job description

New Plumbing Solutions (NPS) is a fast-growing national business and proud two-time winner of the Victorian Training Awards for Apprenticeship Development (2022 & 2023). We're also ranked in the AFR Top 100 Fastest Growing Companies.

From humble beginnings, we’ve grown to a team of over 200 staff, delivering high-quality plumbing services across industry, government, and water authorities - with expanding capabilities in digital metering and smart water tech.

About the Role

Are you looking for a role where you’re out on the road, working independently, and making a difference in your community? We are looking for great people who are team players and care about the work they do and want to learn.

New Plumbing Solutions is building our team of Water Metering Technicians for our Urban Utility project - and we want to hear from you!

What You’ll Be Doing - A Day in the Life

This is a field-based role:

• Start your day by checking your schedule
• Head out to site in your fully equipped work vehicle
• Perform field metering activities including Installing/replacing meters, installing/replacing data loggers and completing metering investigations
• Accurately record meter specifications and site data using a mobile app
• Log each completed job on our mobile app before moving to the next

Key Responsibilities, include but are not limited to:

• Water Meter replacement & assembly maintenance.
• Follow correct replacement procedures.
• Customer Service - face to face and phone
• Perform tasks within budgets and time frames
• Communicate regularly with office support team
• Maintain accurate and timely digital job installation records
• Ensure that all tasks are performed in a manner consistent with state and company OH&S policies and procedures.
• Work independently day to day and to a schedule

About You

We are looking for reliable and dedicated individuals to help us on our ongoing project. The ideal candidate will possess the following:

• Strong mechanical aptitude - proficient with hand tools.
• A positive attitude, strong work ethic with a willingness to learn
• An aptitude for problem solving
• Attention to detail - Data Accuracy is a MUST!
• Reliable, punctual, and capable of meeting deadlines
• Excellent communication and customer service skills
• The ability to work under supervision both individually and occasionally in a team setting.
• Able to do a lot of bending, squatting and walking (moderate degree of physical fitness)
• Ability to work in most weather conditions.
• Flexible and comfortable with daily travel
• A current driver's licence
• Blue Card & Police Check
• A red/white card

What’s on Offer?

NPS is proud of our culture and values….. In 2025, we achieved a 94% employee engagement score, with our people telling us they stay because of the supportive teams they work with and the strong sense of connection across the business.

We value our people and celebrate them often - through our Employee of the Month awards, regular newsletter shout-outs, and toolbox talks that bring our field teams together (yes, with breakfast provided!). Our goal is to make sure every team member feels supported, connected and safe.

• Company vehicle
• Ongoing job training & support
• Optional regional and interstate work (with higher rates of pay)
• Great team culture and strong office support
• Uniform supplied

There is also theopportunity to participate in incentive-based works on a rotational basis, once you have demonstrated the ability to consistently meet the required performance, quality and productivity targets.

NPS is committed to equal employment opportunities and embraces diversity because it makes us stronger. We welcome applicants from all backgrounds and encourage women to apply.

As part of the hiring process we send you a two-way AI interview to do.