Continuous Improvement & Process Analyst

Placed Australia; City of Melbourne; On-site; AUD 75,000 - 85,000; Full time

Job summary

Placed.au is seeking a full-time Procedures Analyst in Melbourne, Victoria to enhance internal operations by analysing current systems, identifying gaps, and supporting continuous improvement across the business. You will develop objectives and plans, advise on recommendations, refine methods and workflows, and coach teams to adopt new procedures, driving measurable improvements across departments.

The role requires a Bachelors degree or higher and at least five years of relevant experience,

Qualifications

• Bachelor's degree or higher with 5+ years of relevant experience or equivalent

Responsibilities

• Assist in developing objectives, strategies and plans to improve customer experience and optimise resources.
• Identify gaps and opportunities using continuous improvement methodologies.
• Analyse current systems and workflows to pinpoint areas for enhancement.
• Advise on recommendations based on gap analysis and provide practical solutions.
• Prepare proposals to revise methods and processes and support implementation.
• Coaching and mentoring to build capabilities and foster continuous improvement.

Skills

Analytical thinking

Problem solving

Continuous improvement

Change management

Communication skills

Education

Bachelor's degree or higher

Job description

Placed.au is seeking a full-time Procedures Analyst in Melbourne, Victoria to enhance internal operations by analysing current systems, identifying gaps, and supporting continuous improvement across the business. You will develop objectives and plans, advise on recommendations, refine methods and workflows, and coach teams to adopt new procedures, driving measurable improvements across departments.

The role requires a Bachelors degree or higher and at least five years of relevant experience,