Construction Parts Specialist

Hitachi Construction Machinery Group; Milroy; On-site; AUD 39,000 - 48,000; Full time

Benefits offered by this job

Salary bonuses

Employee perks program

Career growth

Health insurance

Employee Referral

Parental leave

Training & development

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a Parts Interpreter - Construction to support customers across the construction and equipment sectors by delivering exceptional service, parts support, and sales solutions.

This role reports to the Parts Manager and is responsible for managing parts enquiries, quotations, order processing, inventory coordination, and identifying opportunities to grow parts and construction equipment sales.

Qualifications

• Experience in customer service, parts sales, inventory, warehousing, or a similar role.
• Strong communication and relationship-building skills.
• Customer-focused with a proactive and solutions-oriented mindset.
• Organised, detail-oriented, and able to manage multiple priorities.
• Comfortable using ERP systems such as Microsoft Dynamics or similar platforms.
• Committed to safety, teamwork and delivering high-quality service.

Responsibilities

• Deliver outstanding customer service and support for parts enquiries, orders, quotations, and deliveries.
• Build strong customer relationships with loyal customers in the construction equipment industry.
• Source, quote, invoice, and distribute parts accurately and efficiently.
• Maintain inventory accuracy and support warehouse operations when required.
• Champion workplace safety through active participation in WHS initiatives and maintaining a clean, organised work environment.
• Collaborate with internal teams to ensure customers receive timely and reliable service.
• Provide general branch administration and operational support as needed.

Skills

Customer service

Parts sales

Inventory management

Warehousing

ERP systems

Communication

Detail-oriented

Multi-tasking

Tools

Microsoft Dynamics

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking a Parts Interpreter - Construction to support customers across the construction and equipment sectors by delivering exceptional service, parts support, and sales solutions.

This role reports to the Parts Manager and is responsible for managing parts enquiries, quotations, order processing, inventory coordination, and identifying opportunities to grow parts and construction equipment sales.