Construction & Handover Client Experience Coordinator

AllianceCorp Property Experts; City of Glen Eira; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible and hybrid work arrangements

Employee Assistance Program (EAP)

Internal training and career growth

Job summary

AllianceCorp is looking for a Construction & Handover Coordinator to support clients through construction and handover stages of their property journey. You’ll be the main client contact, ensuring updates and smooth transitions as builds progress, while coordinating between builders, brokers, and internal teams.

With 3–4 years of coordination experience, you’ll manage milestones, invoices, and documentation, maintaining an organised client experience from start to finish and into tenancy.

Qualifications

• 3–4 years’ experience in a coordinator, client service, or administrative role.
• Strong communication skills across phone and email.
• High attention to detail with strong organisational ability.
• Ability to manage multiple files and deadlines.
• Experience using CRM systems (Salesforce or similar preferred).

Responsibilities

• Be the main point of contact for clients from construction commencement through to handover.
• Provide clear, timely updates at key construction milestones.
• Coordinate stage invoices between builders, brokers and clients.
• Track construction progress and ensure CRM records are up to date.
• Coordinate handover preparation, inspections, and tenancy onboarding.

Skills

Communication skills

Attention to detail

Organisational skills

Stakeholder coordination

CRM experience

Tools

Salesforce

Job description

AllianceCorp is looking for a Construction & Handover Coordinator to support clients through construction and handover stages of their property journey. You’ll be the main client contact, ensuring updates and smooth transitions as builds progress, while coordinating between builders, brokers, and internal teams.

With 3–4 years of coordination experience, you’ll manage milestones, invoices, and documentation, maintaining an organised client experience from start to finish and into tenancy.