Conference And Events Supervisor

Ovolo Group; Sydney; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Ovolo Group in Sydney is seeking an energetic Conference & Events sales professional to own end-to-end delivery from enquiry to flawless execution. You will be the primary contact for clients, collaborating with Operations to ensure seamless, memorable events and outstanding client satisfaction.

We value proven experience in conference and events sales, a strong conversion record, and the ability to organise, facilitate and deliver remarkable events alongside our Sales and F&B teams.

Formación

• Bachelor’s degree in business administration or hospitality management.
• 2–3 years in a similar hotel/event role.
• Strong sales, negotiation and client-facing skills.

Responsabilidades

• Manage conference and event enquiries from initial contact to confirmation.
• Prepare and issue proposals and contracts and follow up to drive conversions.
• Coordinate events from enquiry through to delivery and manage BEOs.
• Liaise with clients and internal teams via weekly meetings.
• Support on-site events and upsell to maximise revenue.

Conocimientos

Conference & Events sales

Sales conversion

Event planning

Client liaison

Communications skills

Leadership & team work

Educación

Bachelor’s degree in business administration/hospitality management

Descripción del empleo

So what's in it for you?

To work under the award-winning Global Brand with inspiring and creative team
Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia, bring your personality and sense of fun to work and the most amazing team to work with.
Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
Receive Hotel benefits in rooms and our fabulous F&B outlets
Develop relationships and make a difference to other people’s lives through our Community Programmes
Live, breathe, Grow with Ovolo

Are you just like everyone else? Or do you STAND OUT?

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a boutique hotel can be. Something special is going on here – this is your opportunity to be part of it!

The Role

You will own the end-to-end delivery of Conference & Events (C&E) activity from initial enquiry and proposal through to flawless execution and post-event follow-up. You’ll be the key contact for clients, working closely with Operations to ensure every event is seamless, memorable and delivers exceptional client satisfaction.

This is a role you can truly make your own. You’ll need proven experience in Conference & Events sales, a strong sales conversion record, and the ability to organise, facilitate and execute amazing events.

You’ll join a clever, experienced team of Sales and F&B professionals who aren’t interested in standard, boring events.

We’re Ovolo; a little bit naughty, definitely sexy, and a whole lot of fun.

What You’ll Be Doing

Sales & Enquiries

-Manage conference and event enquiries from initial contact to confirmation
-Prepare and issue proposals and contracts
-Follow up contracts to drive strong conversion results
-Conduct site inspections for prospective clients
-Identify new sources of residential conferences and special events

Event Management

-Coordinate events from enquiry through to delivery
-Prepare and manage Banquet Event Orders (BEOs)
-Liaise with clients and internal teams via weekly meetings
-Manage logistics including run sheets, bump-in/bump-out times and supplier coordination
-Liaise with AV and external suppliers
-Upsell where appropriate to maximise revenue
-Personally meet and greet VIP conference clients and facilitators on arrival
-Support events on-site when required

Operations & Administration

-Ensure all contractual requirements are met (deposits, invoicing, BEOs)
-Work closely with Operations to deliver impeccable service and guest experience
-Prepare monthly and annual reports to track KPIs and sales targets
-Represent the hotel at industry, trade and networking events

About You

• Education:
  Bachelor’s degree in business administration/ hospitality management or any related discipline
• Experience:
  At least 2-3 years’ work experience in similar role, preferable in hotel industry
• Knowledge/Skills:
  Effectively conveying information, ideas, and feelings both verbally and in writing is crucial for building rapport, presenting products, and negotiating deals.
  A deep understanding of the product or service being sold is essential for effectively addressing customer needs and answering questions.
  Creating and implementing effective sales and events strategies to achieve sales targets and drive business growth.
  Paying close attention to what customers say, understanding their needs, and responding appropriately is vital for building trust and identifying sales opportunities.
• Others:
  Exceptional organisational skills and a high level of professional maturity.
  Excellent communication and presentation skills.
  Strong analytical and forecasting skills.
  Good leadership and people management skills.
  Addresses conflict or problems in a timely manner, creative problem-solving skills.
  Makes decisions and commits to a course of action with available information.
  Passionate and willing to learn with positive working attitude.
  Competent in multi-tasking and enjoy working in a dynamic and busy environment.
  Able to work in a team and have a strong work ethic in hospitality industry.

The Ovolo Factor

AMAZING personality with impeccable grooming , you are the face of Ovolo Events
Passionate about events and delivering unforgettable experiences
Previous experience in a similar role or within the events industry highly desirable
If you love the thrill of the deal, the buzz of event delivery, and working with a brand that refuses to be boring, this is your role!

Join us

Join us, we are cool. Get to be yourself. Not like 'ordinary' hotels. We are something different. There's something happening here

Shiny happy people all round. That is our vision.