Assistant Front Office Manager - Full-time

Ovolo Hotels Group; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career progression

Team benefits

Global opportunities

Job summary

Ovolo Hotels in Brisbane is seeking a dynamic Front Office Leader to transform guest stays into memorable experiences. You will join a vibrant, fast-paced team at Ovolo The Valley, a lifestyle hotel known for innovative service and energetic culture.

Ideal candidates bring strong Front Office leadership, a track record of supervisory excellence, and a passion for delivering extraordinary guest journeys across all hotel operations.

Qualifications

• Lifestyle hotels experience with Front Office leadership.
• Supervisory or duty manager level experience required.
• Cross-train across F&B, reservations, revenue and housekeeping.

Responsibilities

• Make guests feel at home and engaged.
• Deliver our Super Shiny Service philosophy.
• Lead Front Office and drive team performance.
• Drive upsell revenue through training and coaching.
• Lead cross-functional collaboration across F&B, reservations and housekeeping.
• Create, inspire and initiate with your team.

Skills

Front Office leadership

Guest experience

Job description

• Career progression and tailored development programs - we are growing and want our people to grow with us


• We are a fun dynamic team thatknows how to have heaps of fun whilst running an awesome hotel!


• Part of Ovolo Hotels in Australia and Hong Kong with lots of great opportunities

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be.

Ovolo The Valley is in the heart of the vibrant dining and nightlife precinct Fortitude Valley!

This is a challenging and busy role suited for a Front Office leader with a wealth of experience in transforming a guest's ordinary stay into an inspiring journey of discovery.

Ovolo Hotels are agrowing international chainand we are looking for people to grow with us. You will be acritical part of the hotel leadership teamwith bags of development and career opportunities.

Ourteam that works hard, has fun and consistently goes out of our way each and everyday to create amazing andmemorable experiences for our guests. Shiny Happy People all around. That's our mission. Is it yours?

What's in for you...?

• Career progression and tailored development programs - we are growing and want our people to grow with us


• We are a fun dynamic team thatknows how to have heaps of fun whilst running an awesome hotel!


• Part of Ovolo Hotels in Australia and Hong Kong with lots of great opportunities


• Great Team Member Benefits

Are you just like everyone else? Or do you STAND OUT?

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be.

Ovolo The Valley is in the heart of the vibrant dining and nightlife precinct Fortitude Valley!

This is a challenging and busy role suited for a Front Office leader with a wealth of experience in transforming a guest's ordinary stay into an inspiring journey of discovery.

Ovolo Hotels are agrowing international chainand we are looking for people to grow with us. You will be acritical part of the hotel leadership teamwith bags of development and career opportunities.

Ourteam that works hard, has fun and consistently goes out of our way each and everyday to create amazing andmemorable experiences for our guests. Shiny Happy People all around. That's our mission. Is it yours?

About You

Experience in lifestyle hotels, strong in Front Office with previous team leader or supervisory experience is a must, along with proven ability to deliver an incredible, mind blowing, out of the Stratosphere experience for your Guests!

This is a Front Office leadership role which means youMUST have previous experience in hotel front office operations at supervisory or duty manager level.You will have the opportunity to cross train and develop your skills across all areas of Hotel operations including F&B, reservations, revenue and housekeeping. This role will be provided with great training and mentoring opportunities.

The Gig

• Make our guests feel right at home with the ability to socialise, network and engage our guests


• Deliver on our Super Shiny Service philosophy


• Take the lead on everything Front Office and make it happen!


• Drive upsell revenue through effective team training


• Hands on, you are a natural born leader with the ability to nurture, develop and bring out the best in your Shiny Happy Team


• Jump into F&B, reservations and anywhere else that's required


• Create, inspire, initiate. You have the freedom to do so

Join Us

Join us, we are cool. Get to be yourself. Not like 'ordinary' hotels. We are something different. There's something happening here

Shiny Happy people all round. That is our vision