Conference and Events Coordinator

Accor Apartments & Realty; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accor Apartments & Realty in Melbourne is seeking a Conference & Events Coordinator to manage client relationships and plan events with meticulous attention to detail. You will oversee budgets and schedules, coordinate logistics, and ensure exceptional service throughout the event lifecycle.

The role requires creative problem-solving, strong negotiation skills with suppliers, and the ability to adapt across shifts, including weekends and public holidays.

Qualifications

• Past experience in a similar role, demonstrated coordination and customer service.
• Creativity for designing event experiences and solving challenges.
• Budgeting, cost estimation and financial management.
• Negotiation with suppliers, vendors and clients for favourable terms.
• Strategic mindset to orchestrate a wide range of events.
• Can-do attitude with attention to detail and time management.
• Flexible availability across mornings, evenings, weekends and holidays.

Responsibilities

• Collaborate with clients and stakeholders to understand event goals, create event plans, and manage budgets and schedules.
• Collaborate with clients throughout the event process from planning to post-event follow-up.
• Maintain a polished, professional image representing the company and delivering high standards of service.
• Proactively address and resolve issues during events to ensure perfection.
• Coordinate logistics including equipment, contractors, resources and personnel.
• Handle inquiries about events and convert them into confirmed bookings.

Job description

Purpose

As the Conference & Events Coordinator, your expertise lies in the finer details, and you understand that even the smallest components can have the most profound impact. Your role involves collaborating with clients, suppliers, colleagues, and management to create experiences that leave unforgettable memories.

Primary Responsibilities

• Collaborate with clients and stakeholders to understand event goals, create event plans, and keep everything on track with budgets and schedules.
• Collaborate closely with clients throughout the entire event process, from initial planning to post-event follow-up
• Maintain a polished and professional image as a representative of our company, ensuring a consistently high standard of service
• Proactively address and resolve any issues that may arise during the event, striving for perfection
• Coordinate logistics, including equipment, contractors, resources, and personnel involved in and supporting the event
• Skilfully handle all inquiries related to events and successfully convert them into confirmed bookings

Skills & Experience

• Past experience in a similar role, demonstrated precision in coordination and providing exceptional customer service while exceeding expectations
• Creativity is key for designing unique event experiences and finding innovative solutions to challenges that may arise
• Proficiency in budgeting, cost estimation, and financial management
• Proficient in negotiating with suppliers, vendors, and clients to establish favourable terms that benefit all parties involved
• A strategic mindset, adept at orchestrating a wide range of events
• You foster a can - do approach with impeccable attention to detail and exceptional time management skills
• Flexible availability to accommodate various shifts, including mornings, late evenings, weekends, and public holidays as required