Conference & Events Coordinator

Accorhotel; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Time-time opportunity

Career development across Accor Hotels

Discounted accommodation and F&B from:

Job summary

Accor is seeking a Conference & Events Coordinator to manage enquiries from first contact to post-event follow-up, and to coordinate all logistics across departments. You will prepare quotes, contracts, and BEOs, ensuring accurate client communications and seamless service.

Join Accor to build strong client relationships, drive repeat business, and support the Sales & Marketing leadership with administrative and sales tasks while delivering superior guest satisfaction and revenue targets.

Qualifications

• Experience in Conference & Events Coordination or hospitality.
• Delphi and Opera experience is desirable.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail.
• Australian working rights and onsite work requirements.

Responsibilities

• Coordinate conference and event enquiries from initial enquiry through to post-event follow-up.
• Prepare quotations, contracts, BEOs and client correspondence.
• Assist with converting enquiries into confirmed business.
• Coordinate all event logistics with operational departments.
• Conduct client site inspections and venue show rounds.
• Build and maintain relationships with clients for repeat business.
• Ensure event information is accurately maintained in Delphi and Opera.
• Provide exceptional customer service throughout the planning process.
• Support the Director of Sales & Marketing with admin and sales activities.
• Assist in achieving conference and events revenue and guest satisfaction targets.

Skills

Organisational skills

Communication

Multitasking

Attention to detail

Positive attitude

Tools

Delphi

Opera

Job description

Job Description

• Coordinate conference and event enquiries from initial enquiry through to post-event follow-up.
• Prepare quotations, contracts, Banquet Event Orders (BEOs) and client correspondence.
• Assist with converting enquiries into confirmed business.
• Coordinate all event logistics and communicate requirements with operational departments.
• Conduct client site inspections and venue show rounds.
• Build and maintain strong relationships with clients to ensure repeat business.
• Ensure event information is accurately maintained in Delphi and Opera.
• Provide exceptional customer service throughout the planning process.
• Support the Director of Sales & Marketing with administrative and sales activities.
• Assist in achieving conference and events revenue and guest satisfaction targets.

Qualifications

• Previous experience in Conference & Events Coordination, Hotel Sales or Hospitality preferred.
• Experience using Delphi and Opera is highly desirable.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail.
• Positive, professional and proactive attitude.
• Full Australian working rights.
• Ability to work onsite.

Additional Information

At Accor, we believe Hospitality is a Work of Heart.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Grow your career, work with purpose and feel valued.

Benefits Your Way

• Time-time opportunity
• Career development opportunities across Accor Hotels worldwide
• Discounted accommodation and Food & Beverage from day one
• Access to Accor learning and development platforms
• Annual Service Recognition
• Paid Parental Leave
• Employee Assistance Program (EAP)

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and support you to grow, learn and reach your full potential.