Sales and Events Executive

Accor Apartments & Realty; City of Melbourne; In loco; AUD 35.000 - 55.000; Part-time

Descrizione del lavoro

Accor is seeking a Sales and Event Executive to turn conference inquiries into confirmed bookings and drive revenue within a hotel setting in Australia. You will manage proposals, contracts, and client communications while coordinating events and site visits.

This role requires a client‑facing, detail‑oriented professional who can balance multiple requests, stay on budget, and deliver memorable experiences that encourage repeat business.

Competenze

• Experience in Conference & Events Sales, Sales & Marketing, or Hospitality management with F&B or Restaurant experience is highly regarded.
• Friendly, outgoing professional with a customer-first attitude and Accor Heartist leadership values.

Mansioni

• Respond promptly to conference sales inquiries, send proposals, and follow up to convert inquiries into bookings.
• Prepare proposals, contracts, and internal handover documents accurately and timely.
• Maintain effective communication with clients via phone, email, and in person.
• Provide passionate, friendly, and courteous service to external and internal guests.
• Handle daily/weekly admin duties including event orders, final numbers, and change logs.
• Coordinate internal events including offsite catering orders and site inspections as required.
• Focus on conversion targets, revenue generation, and meeting budgets.
• Support Sales and Marketing Manager and Hotel Manager with revenue opportunities.
• Contribute to a safe workplace through professional conduct.

Conoscenze

Conference & events sales

Customer service

Budgeting & cost estimation

Negotiation

OPERA / iVvy familiarity

Microsoft Office

Multitasking & time management

Strumenti

OPERA

iVvy

Descrizione del lavoro

Purpose

As the Sales and Event’s Executive you will ensure that conference inquiries smoothly transition into confirmed bookings, making the process from inquiry to confirmation a breeze. You goal is to boost revenue, yield, and market share, all while keeping things light-hearted and enjoyable. With each event, you will create memorable experiences that leave our clients smiling and coming back for more.

Hours: This position requires a commitment of a minimum of 20 hours per week.

Primary Responsibilities

• Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings
• Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner
• Maintain effective communication with clients via phone, email, and in-person interactions
• Provide passionate, friendly, and courteous service to both external and internal guests
• Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports
• Coordination of all internal events including offsite catering orders
• Conduct site inspections with potential clients as required
• Focus on achieving conversion targets, revenue generation, and meeting budgets
• Assist the Sales and Marketing Manager and the Hotel Manager in identifying and implementing plans to address revenue opportunities
• Contributing to building and maintaining a safe workplace at all times, including your own practices and behaviours.

Skills and Experience:

• Demonstrated experience in a similar Conference & Events Sales, Sales & Marketing, or Hospitality management role, with Food & Beverage or Restaurant experience highly regarded.
• A friendly, outgoing, and impeccably presented professional with a "find the yes" approach to customer service, passionate about delivering exceptional experiences and role modeling Accor values and our Heartist culture.
• Strong proficiency in the Microsoft Office suite alongside budgeting, cost estimation, and financial management skills, with knowledge of OPERA (Sales & Catering) and/or iVvy highly desirable.
• A strategic planner adept at orchestrating a diverse range of events, negotiating favorable terms with clients and suppliers, and navigating complex stakeholder environments.
• Superb written and verbal communication, outstanding multi-tasking and time management capabilities, a meticulous eye for detail, and an adaptive mindset that embraces change.
• Full working rights in Australia (Citizen or valid working visa) and the flexibility to work a rotating roster, including mornings, late evenings, weekends, and public holidays as required.