Concierge & Porter: Elevate Guest Experiences

MGallery; Melbourne; Sur place; AUD 37 000 - 84 000; Plein temps

Avantages offerts par ce poste

Worldwide staff discounts

Food & beverage discounts

Free nights on anniversary

Discounted health insurance

Employee Assistance Program

Résumé du poste

Accor Chadstone Melbourne MGallery seeks a friendly Porter/Concierge to welcome guests, assist with arrivals/departures, and manage luggage and valet parking. You will anticipate needs, respond promptly and create memorable experiences in one of Melbourne’s iconic luxury hotels.

Bring a Victorian driver’s license, a proactive attitude and superb communication skills. The role covers a 7-day roster, including evenings and weekends, with benefits and industry training.

Qualifications

• Victorian full driver’s license is essential.
• Energetic, team-focused and can-do attitude.
• Excellent communication skills, written and verbal.
• Ability to work across a 7 day roster, including evenings, mornings and weekends.

Responsabilités

• Assist guests with arrival and departure experiences, luggage and valet parking.
• Provide exceptional service and anticipate guest needs.
• Share knowledge of Melbourne with visitors.
• Be the welcoming face of the hotel and build guest rapport.
• Handle general enquiries and luggage requests as required.

Connaissances

Valid driver’s license (Victorian)

Customer service mindset

Team player

Communication skills

Formation

None specified

Outils

Guest services knowledge

Description du poste

Accor Chadstone Melbourne MGallery seeks a friendly Porter/Concierge to welcome guests, assist with arrivals/departures, and manage luggage and valet parking. You will anticipate needs, respond promptly and create memorable experiences in one of Melbourne’s iconic luxury hotels.

Bring a Victorian driver’s license, a proactive attitude and superb communication skills. The role covers a 7-day roster, including evenings and weekends, with benefits and industry training.