Concierge Porter — 5-Star Riverfront Hotel

Stamford Hotels and Resorts; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Great career opportunities and develop

Food & beverage discounts

Complimentary shift meals

Uniforms and Laundry

Job summary

Stamford Plaza Brisbane is seeking a casual Porter/Concierge to join our Front Office team. You will warmly welcome guests, explain hotel facilities and local attractions, and anticipate guest needs to ensure a memorable stay.

Applicants must be Australian residents or have the right to work in Australia, with a preferred full driver’s licence and ability to drive manual and automatic vehicles. You will lift luggage and uphold 5-star service standards.

Qualifications

• Australian resident or right to work in Australia.
• Full driver’s licence preferred; ability to drive manual and automatic.
• Ability to lift at least 20kg.
• Knowledge of Brisbane area helpful.

Responsibilities

• Assist guests with luggage and valet parking.
• Explain hotel facilities and local attractions to guests.
• Upsell and suggest additional services or bookings.
• Maintain impeccable presentation standards and hotel policies.
• Be an ambassador for the hotel and proactive in guest engagement.
• Work a variety of shifts including weekends and public holidays.

Skills

Local knowledge

Driver's licence

Physical strength 20kg

Driving skills (manual/auto)

Job description

Stamford Plaza Brisbane is seeking a casual Porter/Concierge to join our Front Office team. You will warmly welcome guests, explain hotel facilities and local attractions, and anticipate guest needs to ensure a memorable stay.

Applicants must be Australian residents or have the right to work in Australia, with a preferred full driver’s licence and ability to drive manual and automatic vehicles. You will lift luggage and uphold 5-star service standards.