Concierge & Office Operations Lead

Iss Facility Services; City of Melbourne; Presencial; AUD 42.000 - 54.000; Jornada completa

Descripción de la vacante

ISS Facility Services is seeking a dedicated front-of-house and office coordination professional to deliver high-quality receptionist and business-support services in our Melbourne office.

As the first point of contact for visitors and staff, you will maintain a welcoming environment, coordinate meetings and travel, and support day-to-day operations to ensure smooth building and workplace experiences.

Responsabilidades

• Act as the first point of contact for all visitors, employees, contractors and suppliers, ensuring a professional, welcoming experience.
• Maintain reception and concierge areas to a high presentation standard.
• Manage shared inboxes, responding promptly and professionally.
• Manage meeting room bookings, visitor arrivals, and escorting of visitors and contractors as required.
• Coordinate incoming and outgoing mail, couriers and deliveries.
• Issue, manage and deactivate staff and visitor access cards and keys.
• Arrange local transport for staff and visitors when required.
• Support day-to-day office operations including catering coordination for meetings and internal events.
• Coordinate business and office travel bookings, including liaison with travel providers and resolving booking issues.
• Process invoices and expense documentation through ISS systems (e.g. Coupa, Navision)
• Create and manage purchase orders within delegated limits and in line with ISS finance procedures.

Descripción del empleo

ISS Facility Services is seeking a dedicated front-of-house and office coordination professional to deliver high-quality receptionist and business-support services in our Melbourne office.

As the first point of contact for visitors and staff, you will maintain a welcoming environment, coordinate meetings and travel, and support day-to-day operations to ensure smooth building and workplace experiences.