Concierge & Facilities Support | Workplace Experience

Cushman & Wakefield; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Cushman & Wakefield Brisbane is seeking a Concierge/FM Support to provide a warm, professional reception and hands-on facilities coordination at our client site at 32 Turbot Street. You will welcome staff and guests, manage front-of-house operations, coordinate meeting rooms, and support workplace events while delivering excellent service.

In this role you will conduct audits, manage maintenance requests, assist with safety/compliance, and help the Facilities Management team with day-to-day

Qualifications

• Experience in reception, facilities coordination, or workplace experience.
• Strong interpersonal and stakeholder management skills.
• Excellent written and verbal communication.
• High attention to detail and strong organisational skills.
• Proficiency in Microsoft Office applications.
• Experience in a corporate environment is highly regarded.

Responsibilities

• Provide a warm and professional welcome to employees, visitors, and guests.
• Manage reception and front-of-house operations.
• Coordinate visitor access, meeting room bookings, and workplace inquiries.
• Deliver exceptional customer service and resolve issues promptly.
• Support workplace events and employee engagement initiatives.
• Conduct workplace inspections and audits.
• Coordinate maintenance requests and liaise with service providers.
• Support contractors, suppliers, and building management teams.
• Assist with workplace health, safety, and compliance requirements.
• Manage office supplies, amenities, and general workplace administration.
• Maintain accurate workplace records and documentation.
• Prepare reports and support operational processes.
• Monitor service requests and ensure timely completion.
• Assist the broader Facilities Management team with day-to-day activities.

Skills

Reception

Facilities coordination

Customer service

Stakeholder management

Communication

Organisational skills

MS Office

Tools

MS Office

Job description

Cushman & Wakefield Brisbane is seeking a Concierge/FM Support to provide a warm, professional reception and hands-on facilities coordination at our client site at 32 Turbot Street. You will welcome staff and guests, manage front-of-house operations, coordinate meeting rooms, and support workplace events while delivering excellent service.

In this role you will conduct audits, manage maintenance requests, assist with safety/compliance, and help the Facilities Management team with day-to-day