Concession Manager - Highpoint

Oroton Group; City of Maribyrnong; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus structure & team incentives

Exclusive product discounts

12 weeks paid parental leave

WhereFIT perks

Job summary

Oroton Group is seeking an engaging Concession Manager for our Myer Highpoint location. Reporting to the Dual-Site Manager, you will own the concession and drive a premium client experience while leading a high-performing team.

Permanent full-time with a Sunday-Thursday roster. You will oversee sales, visual merchandising, recruitment and operations to ensure an elevated Oroton experience for every customer.

Qualifications

• Experience in a concession environment (David Jones or Myer desirable).
• Proven experience leading a retail team in a premium or high-volume environment.
• Advanced clienteling skills and a passion for customer experience.
• A natural eye for styling, fit, and luxury product.
• Confidence in recruitment, coaching, and performance management.
• A positive, energetic leadership style that inspires and motivates your team.

Responsibilities

• Lead, coach and inspire your team to become true Oroton brand ambassadors.
• Drive performance, achieving sales targets and KPIs within a concession environment.
• Oversee daily operations, including recruitment, rostering, customer experience and compliance.
• Execute elevated, on-brand visual merchandising and promotional initiatives.
• Partner with regional, state and national leaders to implement store-specific strategies.

Skills

Leadership

Coaching

Customer experience

Visual merchandising

People management

Retail sales

Planning & organising

Job description

About Oroton
Established in 1938, Oroton is one of Australia's iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

About Oroton
Established in 1938, Oroton is one of Australia's iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.
The Opportunity
We're seeking an engaging and inspiring Concession Manager to join our Myer Highpoint location.
Reporting to the Dual-Site Manager, you will take ownership of the concession, leading the business with confidence, commercial focus, and operational excellence. This is a unique opportunity to step into a role with autonomy, where you'll drive performance, lead your team, and deliver a polished, premium client experience.
Permanent full-time | Sunday-Thursday roster
What You'll Do

• Lead, coach and inspire your team to become true Oroton brand ambassadors
• Drive performance, achieving sales targets and KPIs within a concession environment
• Oversee daily operations, including recruitment, rostering, customer experience and compliance
• Execute elevated, on-brand visual merchandising and promotional initiatives
• Partner with regional, state and national leaders to implement store-specific strategies

What You Bring

• Experience in a concession environment (David Jones or Myer desirable)
• Understanding of concession stock processes and operational requirements (desirable)
• Proven experience leading a retail team in a premium or high-volume environment
• Strong track record of achieving sales targets and KPIs
• Advanced clienteling skills and a passion for customer experience
• A natural eye for styling, fit, and luxury product
• Confidence in recruitment, coaching, and performance management
• A positive, energetic leadership style that inspires and motivates your team

Why Oroton

• Attractive remuneration package, including bonus structure & team incentives
• Exclusive product discounts & access to 'Oroton's Wardrobe Program'
• Structured training plan to master the Oroton 5 P's framework
• WHEREFIT perks - access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• 12 weeks paid parental leave for eligible employees
• Fun, supportive, collaborative team culture

to be part of an iconic Australian brand. Bring your passion, elevate the experience, and grow with Oroton.
Applicants must have full Australian working rights.