Concession Manager - Myer Sydney

Oroton; Sydney; On-site; AUD 65,000 - 100,000; Full time

Benefits offered by this job

Exclusive product discounts

Wardrobe program access

Structured training plan

WHEREFIT gym perks

12 weeks parental leave

Team culture

Job summary

Oroton is seeking an experienced Concession Manager to lead our Myer Sydney store. You will drive sales, coach a team, and ensure premium client experiences in a premium retail setting. This role offers autonomy, strong leadership scope, and a path to impacting store performance.

Ideal candidates bring concession experience, a passion for styling, and a proven track record in achieving KPIs within high-volume environments. Join a brand known for luxury, craftsmanship, and contemporary style.

Qualifications

• Experience in a concession environment (David Jones or Myer desirable).
• Understanding of concession stock processes and operational requirements (desirable).
• Proven experience leading a retail team in a premium or high-volume environment.
• Strong track record of achieving sales targets and KPIs.
• Advanced clienteling skills and a passion for customer experience.
• A natural eye for styling, fit, and luxury product.
• Confidence in recruitment, coaching, and performance management.

Responsibilities

• Lead, coach and inspire your team to become true Oroton brand ambassadors.
• Drive performance, achieving sales targets and KPIs within a concession environment.
• Oversee daily operations, including recruitment, rostering, customer experience and compliance.
• Execute elevated, on-brand visual merchandising and promotional initiatives.
• Partner with regional, state and national leaders to implement store-specific strategies.

Skills

Retail leadership

Sales targets

Clienteling

Visual merchandising

Staff coaching

Tools

POS systems

Stock control

Job description

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We’re seeking an experienced and inspiring leader to join our Myer Sydney store as Concession Manager.

Reporting to the Multi-Site Manager, you will take ownership of the concession, leading the business with confidence, commercial focus, and operational excellence. This is a unique opportunity to step into a role with autonomy, where you’ll drive performance, lead your team, and deliver a polished, premium client experience.

This role is ideal for a leader with strong apparel experience and a passion for styling, fit, and elevated service within a premium retail environment.

Permanent full-time | Tuesday - Saturday roster

What You’ll Do

• Lead, coach and inspire your team to become true Oroton brand ambassadors
• Drive performance, achieving sales targets and KPIs within a concession environment
• Oversee daily operations, including recruitment, rostering, customer experience and compliance
• Execute elevated, on-brand visual merchandising and promotional initiatives
• Partner with regional, state and national leaders to implement store-specific strategies

What You Bring

• Experience in a concession environment (David Jones or Myer desirable)
• Understanding of concession stock processes and operational requirements (desirable)
• Proven experience leading a retail team in a premium or high-volume environment
• Strong track record of achieving sales targets and KPIs
• Advanced clienteling skills and a passion for customer experience
• A natural eye for styling, fit, and luxury product
• Confidence in recruitment, coaching, and performance managementA positive, energetic leadership style that inspires and motivates your team

Why Oroton

• Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
• Structured training plan to master the Oroton 5 P’s framework
• WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• 12 weeks paid parental leave for eligible employees
• Fun, supportive, collaborative team culture

Applicants must have full Australian working rights.