Compliance Manager - Lead Practical Regulatory Excellence

Capital Credit Solutions Pty; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Collaborative leadership

Professional development

Competitive salary

Job summary

Capital Credit Solutions Pty in Sydney is seeking an experienced Compliance Manager to lead our compliance team and foster a proactive culture across a fast-paced debt collection environment. You will oversee the compliance framework, conduct reviews and audits, manage IDR/EDR processes, and train teams on practical regulatory requirements.

Ideal candidates have 5+ years in financial services and a track record of turning regulation into clear processes.

Qualifications

• 5+ years in debt collection, credit management or financial services.
• Strong knowledge of debt collection legislation and privacy obligations.
• Hands-on experience with compliance monitoring, audits and risk assessments.

Responsibilities

• Lead and oversee the compliance framework and management system.
• Ensure ongoing compliance with ASIC, AFCA, ACCC, Privacy Act and industry codes.
• Conduct compliance reviews, audits, monitoring activities and risk assessments.
• Manage Internal and External Dispute Resolution (IDR/EDR) processes.
• Lead the Quality Assurance Team and develop policy controls.
• Maintain and update policies, procedures and controls for regulatory changes.
• Liaise with clients, regulators, external auditors and industry bodies.
• Lead training that is practical and engaging.
• Drive continuous improvement across compliance and operations.

Skills

Leadership

Regulatory knowledge

Communication

Analytical

Problem-solving

Education

Law/Business/Finance degree

Job description

Capital Credit Solutions Pty in Sydney is seeking an experienced Compliance Manager to lead our compliance team and foster a proactive culture across a fast-paced debt collection environment. You will oversee the compliance framework, conduct reviews and audits, manage IDR/EDR processes, and train teams on practical regulatory requirements.

Ideal candidates have 5+ years in financial services and a track record of turning regulation into clear processes.