Compassionate Veterinary Receptionist & Scheduler

WestVETS Animal Hospitals; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

WestVETS Animal Hospital Anstead is a busy practice in Brisbane's western suburbs. This full-time role supports reception duties, appointment management, and client communications to ensure a smooth daily operation.

You will welcome clients and their animals, provide empathetic service, process payments, and help the veterinary team. Weekend half-days are expected, with remuneration commensurate with experience.

Qualifications

• Previous reception or customer service experience is essential.
• Experience within a veterinary or medical environment is valued but not essential.
• Familiarity with Vision Software would be highly regarded.
• Reliable, resilient and a strong team player.
• Able to multitask in a busy environment.

Responsibilities

• Greet clients and their animals in a warm, professional manner.
• Manage appointments and a high volume of phone and email enquiries.
• Process payments and maintain accurate client records.
• Support veterinary and nursing teams to ensure smooth daily operations.
• Contribute to a positive, efficient workplace and weekend coverage as needed.

Skills

Customer service

Reception

Multitasking

Team player

Empathy

Communication

Organized

Tools

Vision Software

Job description

WestVETS Animal Hospital Anstead is a busy practice in Brisbane's western suburbs. This full-time role supports reception duties, appointment management, and client communications to ensure a smooth daily operation.

You will welcome clients and their animals, provide empathetic service, process payments, and help the veterinary team. Weekend half-days are expected, with remuneration commensurate with experience.