Compassionate Part-Time Admin & Delivery Coordinator

Rainbow Pet Farewell; Sydney; Presencial; AUD 30.000 - 39.000; Tempo parcial

Benefícios oferecidos por esta vaga

Fuel allowance

Resumo da vaga

Rainbow Pet Farewell is seeking a reliable, organised part-time Administration & Delivery Assistant to join our compassionate team in Sydney. The role blends office administration, customer service, booking management, job tracking, and occasional deliveries.

You will manage bookings, maintain records in our system, use Excel for spreadsheets, coordinate schedules, and prepare memorial packages for delivery. A vehicle is required for occasional deliveries and will be reimbursed.

Qualificações

• Own reliable vehicle for occasional deliveries (reimbursed).
• Proficiency in Microsoft Excel, including data entry, sorting and organizing information.
• Experience using booking or job management systems (creating bookings, updating statuses).
• Good computer literacy and ability to learn new software.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.

Responsabilidades

• Answer incoming phone calls and respond to customer and veterinary clinic enquiries.
• Manage emails and provide professional, compassionate customer service.
• Enter new bookings and job information into our booking management system.
• Track and update all jobs, ensuring records are accurate and up to date.
• Use Microsoft Excel to maintain spreadsheets, track bookings and organise operational records.
• Coordinate and monitor collection and delivery schedules.
• Prepare urns, memorial keepsakes and packages for delivery.
• Check orders to ensure all items are correct before dispatch.
• Occasionally deliver completed memorial packages and urns to customers or veterinary clinics.
• Assist with general office administration and daily operational tasks.
• Maintain a clean, organised and professional working environment.

Conhecimentos

Microsoft Excel

Data entry

Organisation

Customer service

Time management

Delivery coordination

Ferramentas

Booking system

Descrição da vaga

Rainbow Pet Farewell is seeking a reliable, organised part-time Administration & Delivery Assistant to join our compassionate team in Sydney. The role blends office administration, customer service, booking management, job tracking, and occasional deliveries.

You will manage bookings, maintain records in our system, use Excel for spreadsheets, coordinate schedules, and prepare memorial packages for delivery. A vehicle is required for occasional deliveries and will be reimbursed.