Compassionate Medical Receptionist – Urgent Care & GP Practice

Bupa Dental; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Health insurance discounts

Partnership rewards

Gym and spa discounts

Job summary

Bupa Dental in Sydney is seeking a warm, professional Medical Receptionist to join our Urgent Care Centre and GP Practice on a casual basis. You’ll be the first friendly voice patients hear, greeting them, registering new arrivals, and guiding them through the clinic's processes with calm efficiency.

In a fast-paced environment, you’ll coordinate appointments, liaise with the care team, handle payments and insurance queries, and ensure the reception area stays organised and welcoming for every

Qualifications

• Previous GP Medical Receptionist experience is required.
• Best Practice experience is advantageous.
• Confidence in working as the only receptionist on shift.
• Greet patients and visitors in a professional, friendly manner; register new patients and update information accurately.

Responsibilities

• Coordinate patients in the urgent care clinic and connect them with the right care team.
• Answer phones and enquiries; provide clear information and reassurance.
• Register patients, update records, and manage appointment bookings.
• Process payments and health insurance inquiries; ensure confidentiality and accurate documentation.
• Maintain a clean, organised reception area and monitor supplies as needed.

Skills

GP Medical Receptionist

Best Practice experience

Customer service

Phone etiquette

Job description

Bupa Dental in Sydney is seeking a warm, professional Medical Receptionist to join our Urgent Care Centre and GP Practice on a casual basis. You’ll be the first friendly voice patients hear, greeting them, registering new arrivals, and guiding them through the clinic's processes with calm efficiency.

In a fast-paced environment, you’ll coordinate appointments, liaise with the care team, handle payments and insurance queries, and ensure the reception area stays organised and welcoming for every