Healthcare Receptionist — Calm, Connected Front Desk

Bupa Australia; Blacktown; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance discounts

Partnership discounts (Apple/Samsung/J

Gym and spa discounts

Job summary

Bupa Australia is seeking a Medical Receptionist to be the friendly, expert first contact for patients, coordinating appointments and supporting the practice operations. The role requires professional communication and the ability to manage multiple tasks in a fast-paced environment.

Two roles are available: Part Time (20 hours across Tue/Wed/Thu) and Full Time (Mon-Fri with early starts 6:45am-10am, and some days ending 6pm). Prior GP reception and Best Practice know-how are preferred.

Qualifications

• Must have GP Medical Receptionist experience.
• Experience with Best Practice software is advantageous.
• Greet patients and visitors in a professional, friendly manner.
• Experience in managing appointment bookings and coordinating with medical staff.

Responsibilities

• Coordinate appointments and connect patients with the care team.
• Answer questions confidently and maintain a calm, organized reception area.
• Register new patients and update existing records accurately.
• Process payments and handle health insurance billing inquiries.

Skills

Reception experience

Best Practice experience

Greet patients professionally

Appointment management

Billing/invoicing experience

Teamwork

Tools

Best Practice software

Job description

Bupa Australia is seeking a Medical Receptionist to be the friendly, expert first contact for patients, coordinating appointments and supporting the practice operations. The role requires professional communication and the ability to manage multiple tasks in a fast-paced environment.

Two roles are available: Part Time (20 hours across Tue/Wed/Thu) and Full Time (Mon-Fri with early starts 6:45am-10am, and some days ending 6pm). Prior GP reception and Best Practice know-how are preferred.