Compassionate Admin Officer | Aged Care | Flexible Hours

Queensland Government; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development support

Leave entitlements

Job summary

Darling Downs Health is seeking an Administration Officer to support residents, families and staff with reliable, high-quality administration. You will coordinate information, maintain records and handle financial transactions to support efficient service delivery.

Key responsibilities include being the first point of contact, ensuring compliant processes, and collaborating with care teams to enable positive resident outcomes. This role values compassion, integrity and clear communication.

Qualifications

• Demonstrated administrative experience with strong attention to detail and accuracy.
• Well-developed communication and customer service skills, with the ability to build positive relationships.
• Confidence using Microsoft Office applications and electronic information systems.
• Ability to work independently, manage priorities and contribute positively within a team environment.

Responsibilities

• Create a welcoming and professional first point of contact for residents, families, visitors and staff.
• Support accurate records, documentation and aged care processes that enable safe, efficient and compliant services.
• Coordinate administrative and financial activities that help services operate smoothly and reliably.
• Work closely with the care team to ensure information is accessible, organised and supports quality resident outcomes.

Skills

Administrative experience

Attention to detail

Communication

Customer service

Independent working

Teamwork

Education

Business/Administration/Finance qualifications

Tools

Microsoft Office

Electronic information systems

Job description

Darling Downs Health is seeking an Administration Officer to support residents, families and staff with reliable, high-quality administration. You will coordinate information, maintain records and handle financial transactions to support efficient service delivery.

Key responsibilities include being the first point of contact, ensuring compliant processes, and collaborating with care teams to enable positive resident outcomes. This role values compassion, integrity and clear communication.