Administration Officer, Queensland Health

Queensland Government; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development support

Leave entitlements

Job summary

Darling Downs Health is seeking an Administration Officer to support residents, families and staff with reliable, high-quality administration. You will coordinate information, maintain records and handle financial transactions to support efficient service delivery.

Key responsibilities include being the first point of contact, ensuring compliant processes, and collaborating with care teams to enable positive resident outcomes. This role values compassion, integrity and clear communication.

Qualifications

• Demonstrated administrative experience with strong attention to detail and accuracy.
• Well-developed communication and customer service skills, with the ability to build positive relationships.
• Confidence using Microsoft Office applications and electronic information systems.
• Ability to work independently, manage priorities and contribute positively within a team environment.

Responsibilities

• Create a welcoming and professional first point of contact for residents, families, visitors and staff.
• Support accurate records, documentation and aged care processes that enable safe, efficient and compliant services.
• Coordinate administrative and financial activities that help services operate smoothly and reliably.
• Work closely with the care team to ensure information is accessible, organised and supports quality resident outcomes.

Skills

Administrative experience

Attention to detail

Communication

Customer service

Independent working

Teamwork

Education

Business/Administration/Finance qualifications

Tools

Microsoft Office

Electronic information systems

Job description

As an Administration Officer, you'll help keep vital aged care services running smoothly by supporting residents, families and staff with responsive, high-quality administration. From coordinating information and managing key processes to maintaining essential records and financial transactions, your work will contribute to positive experiences and efficient service delivery.

Every day, you'll contribute by:

• Creating a welcoming and professional first point of contact for residents, families, visitors and staff.
• Supporting accurate records, documentation and aged care processes that enable safe, efficient and compliant services.
• Coordinating administrative and financial activities that help services operate smoothly and reliably.
• Working closely with the care team to ensure information is accessible, organised and supports quality resident outcomes.

Let's Talk About You

You're someone who brings both capability and care to your work. You communicate with compassion, act with integrity and take pride in providing accurate, reliable support in a busy environment. You enjoy being the person others can depend on, balancing competing priorities while helping residents, families and colleagues feel supported and informed. Most importantly, you understand that great administration helps create great care experiences.

Here's what will help you thrive in this role:

• Demonstrated administrative experience with strong attention to detail and accuracy.
• Well-developed communication and customer service skills, with the ability to build positive relationships.
• Confidence using Microsoft Office applications and electronic information systems.
• Ability to work independently, manage priorities and contribute positively within a team environment.

You'll stand out from the crowd if you have experience in aged care, health or community services and/or qualifications in business, administration or finance.

Above all, you'll bring the values we live by at Darling Downs Health: Compassion, Integrity, Dignity, Innovation and Courage, helping deliver services that make a meaningful difference every day.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

#WorkDDHHS #OpportunityImpact #TheyreHere

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Administration Officer, Queensland Health • Toowoomba, Australia