community worker

Altruistic Care Services; Melbourne; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Altruistic Care Services in Cranbourne West, VIC, is seeking a Community Worker to conduct holistic intake assessments, design person-centred recovery plans, and coordinate welfare, housing, and mental health support for clients and families facing complex challenges.

You will liaise with healthcare and government partners, monitor case progress, ensure services comply with standards, and promote empowerment, inclusion, and independence through trauma-informed practice.

Formación

• AQF Diploma, associate degree or higher in Community Services, Social Work, or closely related discipline.
• Experience delivering care, casework, or support services in a community setting.
• Advanced interpersonal and verbal/written communication for diverse clients and stakeholders.
• Strong ability to design person-centered intervention plans and coordinate tailored support.
• Knowledge of Australian community service delivery frameworks and referral pathways.
• Ability to work autonomously while collaborating within a care team.
• Commitment to ethics, confidentiality, privacy, and standards of practice.

Responsabilidades

• Conduct holistic client intake assessments and design recovery plans.
• Coordinate welfare, housing, and mental health support for individuals and families.
• Facilitate access to housing, employment, health, education and welfare services.
• Liaise with medical professionals, welfare agencies and government bodies.
• Monitor progress and ensure services comply with standards and governance.
• Prepare detailed client records and funding submissions.

Conocimientos

AQF Diploma

Community Services

Social Work

Interpersonal skills

Verbal and written communication

Autonomous work

Ethics and confidentiality

Educación

Diploma or above in Community Services/Social Work

Descripción del empleo

Altruistic Care Services Pty Ltd is a registered NDIS provider based in Cranbourne West, VIC, dedicated to delivering person-centred support that empowers individuals with disabilities, mental health diagnoses, and complex care needs to build capacity and independence. Their registered services include Support Coordination, Social and Community Support, Personal Care, Respite Accommodation, Community Nursing Care, Plan Management, Travel and Transport, Aged Home Care, and domestic assistance, working closely with participants, families, and support networks using a trauma-informed lens to promote choice, inclusion, and quality care.

About the role

The Community Worker conducts holistic client intake assessments, designs person-centered recovery plans, and coordinates vital welfare, housing, and mental health support services for individuals and families facing complex challenges. The role facilitates access to community resources, liaises with external healthcare and government stakeholders, monitors ongoing case management progress, and ensures service delivery strictly complies with statutory community service standards and organizational governance. This position aligns with ANZSCO 411711 – Community Worker.

Duties and Responsibilities

• Evaluating client circumstances and conducting comprehensive interviews to identify personal, social, emotional, and practical needs, while developing and implementing tailored support, care, and training strategies.
• Connecting clients and their families with essential housing, employment, health, education, and welfare facilities to promote social inclusion, stability, and improved quality of life outcomes.
• Working collaboratively and building active linkages with medical professionals, support coordinators, welfare agencies, government bodies, and community organizations to ensure continuity of care and raise awareness of available resources.
• Assisting people with disabilities, vulnerable individuals, and families within adult service units, group housing, and community care settings to build daily living capabilities, strengthen independence, and solve practical social or financial problems.
• Supporting the delivery of community-based initiatives by tracking client wellbeing, evaluating progress against care goals, identifying evolving support requirements, and contributing to ongoing service improvement and advocacy.
• Preparing detailed client records, progress updates, incident reports, funding submissions, and agency documentation to ensure strict compliance with organizational procedures and statutory funding obligations.

Skills and Experience

The successful applicant willpossess:

• AQF Diploma, associate degree, or higher qualification in Community Services, Social Work, or a closely related discipline (or equivalent to relevant professional industry experience).
• Demonstrated relevant experience delivering care, casework, or support services within a community-based setting.
• Advanced interpersonal and verbal/written communication capabilities to engage effectively with diverse clients, families, and multidisciplinary stakeholders.
• Strong clinical and practical competence in conducting intake needs assessments, designing person-centered intervention plans, and coordinating tailored support strategies.
• Comprehensive working knowledge of Australian community service delivery frameworks, welfare systems, and referral pathways.
• Proven capability to operate autonomously with sound initiative while maintaining collaborative, cohesive workflows within a broader care team.
• Deep commitment to professional ethics, client confidentiality, privacy compliance, and statutory standards of practice.