Community worker

Hospitality Nation; The District Council of Grant; On-site; AUD 52,000 - 76,000; Full time

Job summary

Serene Country Living Pty Ltd is seeking a dedicated Community Worker in Suttontown, SA, to support participants in achieving independence and community participation through tailored plans and services.

You will assess needs, plan and coordinate activities, and connect participants with health, housing, education, and employment resources. Collaboration with families and agencies is essential to improve outcomes.

Qualifications

• Diploma or higher qualification in Community Services or related field, or equivalent experience.
• Minimum 1 year of relevant experience in community or disability services.
• Strong communication, advocacy and case-management skills.
• Knowledge of the NDIS framework and client-centered delivery; current Police Check.
• NDIS Worker Screening Clearance (or ability to obtain).

Responsibilities

• Assess participants' needs and develop individual support strategies.
• Plan, coordinate, and implement support activities to meet NDIS goals.
• Help participants access health, housing, education, and employment services.
• Identify barriers to social inclusion and address them.
• Provide information, guidance, advocacy, and referrals.
• Develop social, communication, and independent living skills.
• Coordinate with families, carers, and service providers.
• Maintain case notes, records, and reports within policy frameworks.

Skills

Communication

Advocacy

Case management

Stakeholder engagement

NDIS knowledge

Education

Diploma or higher qualification in Community Services/related field

1 year+ experience in community or disability services

Job description

Location: Suttontown, South Australia

Company Overview:

Serene Country Living Pty Ltd is a registered NDIS service provider committed to supporting individuals to achieve greater independence, social inclusion, and community participation. We are seeking a dedicated and experienced Community Worker to join our team on a full-time basis.

Key Duties and Responsibilities:

• Assess participants' needs, strengths, circumstances, and goals and assist in developing individual support strategies that promote independence, wellbeing, and community participation.
• Plan, coordinate, and implement support activities and programs that assist participants in achieving their NDIS goals and improving their quality of life.
• Assist participants to access health, housing, education, employment, training, recreational, and other community support services.
• Identify barriers affecting participants' social inclusion and community engagement and develop strategies to address those barriers.
• Provide information, guidance, advocacy, and referrals to appropriate services and community resources.
• Support participants to develop social, communication, decision-making, and independent living skills.
• Facilitate participant involvement in community, educational, cultural, recreational, and employment-related activities.
• Liaise with participants, families, carers, support coordinators, allied health professionals, community organisations, and government agencies to coordinate services and support positive participant outcomes.
• Develop and maintain effective working relationships with community groups, service providers, and other stakeholders to improve access to available resources and programs.
• Monitor participant progress, evaluate outcomes, and maintain accurate case notes, records, reports, and service documentation.
• Assist in identifying community needs and contribute to the development, implementation, and evaluation of community programs and support initiatives.
• Promote awareness of available community services, programs, and resources and encourage participant engagement with those services.
• Contribute to continuous improvement activities, program reviews, quality assurance processes, and reporting requirements.
• Ensure all services are delivered in accordance with NDIS Practice Standards, organisational policies, workplace health and safety requirements, and relevant legislative obligations.

• Diploma or higher qualification in Community Services, Human Services, Disability, Social Welfare, or a related field, or equivalent relevant experience.
• At least one year of relevant experience in community services, disability services, social support, or a related sector.
• Strong communication, advocacy, stakeholder engagement, and case management skills.
• Demonstrated ability to work collaboratively with participants, families, community organisations, and service providers.
• Knowledge of the NDIS framework and participant-centred service delivery principles. Current National Police Check.
• Wo NDIS Worker Screening Clearance (or ability to obtain).