Community Worker

Labour Support Group; Campbelltown; On-site; AUD 80,000 - 85,000; Full time

Job summary

Labour Support Group in Campbelltown, NSW, is seeking a dedicated Community Worker to assess participant needs, coordinate services and support families in delivering person-centred disability and community care.

This full-time permanent role offers an annual salary of AUD 80,000–85,000 plus super, with opportunities to work across local programs and collaborate with service providers to help participants achieve independence and active community participation.

Qualifications

• At least 12 months relevant work experience in community services or similar roles.
• Experience with case management, report preparation, and NDIS documentation processes.
• Experience working with vulnerable individuals, people with disabilities, or culturally diverse communities.
• Experience dealing with mental and emotional disturbances and developmental disability.
• Experience working with government agencies, non-profits, and other service providers.

Responsibilities

• Assess participants' needs, circumstances and goals and identify appropriate services.
• Coordinate services and referrals, liaise with families and service providers.
• Assist participants to access community programs and resources and support participation.
• Maintain accurate case notes, records and documentation; prepare progress reports.
• Collaborate with participants, families, colleagues and external stakeholders while safeguarding confidentiality.

Skills

Strong communication

Stakeholder engagement

Advocacy

Problem-solving

Education

AQF Diploma or higher in Community Services, Community Development, Welfare, Social Services or related field

Job description

Job Type: Permanent position | Full time position

Job Description

The Client P2P Care Services is a registered NDIS provider delivering person-centred disability and community support services. The organisation supports people with disability to build independence, exercise choice and control, and participate meaningfully in their communities.

The Role The Community Worker will assess participant needs, coordinate appropriate services and referrals, liaise with families and service providers, and assist participants to access community programs and resources that support their individual goals, independence and social participation. This is for a full time role with an annual salary set at $80,000 – $85,000 depending on experience plus superannuation, and will be based in Campbelltown, NSW

Responsibilities

• Assessing participants' needs, circumstances and goals and identifying appropriate community, welfare, disability and social support services. Developing and coordinating person-centred support arrangements in consultation with participants, families, carers and relevant service providers.
• Providing participants with information about available community programs, services and resources and assisting them to access appropriate supports. Liaising with community organisations, government agencies, health professionals, support coordinators and other service providers to coordinate services and referrals. Supporting participants to increase independence, social participation and engagement with their local community.
• Monitoring participant progress and reviewing support arrangements where needs, circumstances or goals change. Advocating for participants, where appropriate, to assist them in accessing suitable services, resources and community opportunities. Identifying barriers to community participation and assisting participants to develop practical strategies to overcome them.
• Building and maintaining professional relationships with community organisations and service providers to improve access to appropriate supports. Maintaining accurate case notes, participant records, referral information and other required documentation. Preparing reports relating to participant progress, support outcomes and service delivery.
• Working collaboratively with participants, families, colleagues and external stakeholders while maintaining confidentiality, professional boundaries and person-centred practice.

Requirements

• AQF Diploma or higher in Community Services, Community Development, Welfare, Social Services or a related field.
• At least 12 months relevant work experience as a Community Worker or in a similar community services role
• At least 12 months relevant work experience of case management, report preparation, and submission processes including NDIS documentation
• At least 12 months demonstrated experience working with vulnerable individuals, people with disabilities, or culturally diverse communities
• At least 12 months of experience dealing with mental and emotional disturbances and developmental disability
• At least 12 months of experience working with government agencies, non-profits, and other service providers
• Have a current
• First Aid (HLTAID003 or HLTAID004) and CPR (HLTAID001) certificate Current Working with Children Check
• Current AFP Police Check Current NDIS Worker Screening Clearance Strong communication, stakeholder engagement, advocacy and problem-solving skills.

Knowledge of person-centred practice, confidentiality, safeguarding, WHS and the NDIS environment. Ability to work independently and collaboratively while maintaining professional boundaries and confidentiality.