Community Worker

Sherry Consultant Services; Geelong; On-site; AUD 75,000 - 85,000; Full time

Job summary

Sherry Consultant Services in Geelong, Victoria seeks an experienced Community Services professional to manage in-home NDIS and aged care supports. You will coordinate paperwork, liaise with families, and ensure services align with plans and funding guidelines.

The role requires a relevant bachelor and minimum three years in community services, excellent communication, advocacy, and problem-solving skills, plus a valid Working with Children Check, NDIS Worker Screening, and Australian Driver's

Qualifications

• Excellent written and verbal communication required.
• Strong time management and organizational skills.
• Ability to advocate, negotiate and problem solve, with understanding of Aboriginal communities.

Responsibilities

• Provide direct NDIS & aged care support planning and paperwork management.
• Handle intake for new clients and respond to enquiries.
• Deliver tailored case management aligned to program needs.

Skills

Communication (oral & written)

Time management

Organization

Advocacy

Negotiation

Problem solving

Aboriginal communities knowledge

Education

Bachelor degree in Community Services or related field

Job description

Job Type: Permanent position | Full time position

Job Description

We are an organisation who got tired of watching the people we love fall through gaps, so we built a care company designed around the gap. We provide personalised In-Home NDIS & Aged Care Services

Across Victoria under the National Disability Insurance Scheme (NDIS), as well as everyday living & home support, meal preparation & nutrition support, transport assistance & community access, respite care for families & carers and personal care services. We empower our clients by affording them control over their lives, encouragement to make their own decisions and enable them to live their lives their way. We have a high standard of services to improve our clients' quality of life and continually strive to consistently provide the best support and care for our clients around the clock and in any situation.

To apply you need to have a relevant Bachelor with minimum three years' experience in the community services industry. You also will need excellent written and verbal communication, time management and organizational skills, the ability to advocate, negotiate and problem solve, demonstrated knowledge & understanding of the issues affecting Aboriginal communities, families & children, current working with children check, NDIS Worker Screening Check & an Australian Driver's License. We are offering $75K - $85K

You will be required to;

• Provide direct support to clients, while organising all the paperwork, application forms, and referrals for specialists depending on their needs.
• Respond to enquiries and intake for new NDIS clients as required.
• Deliver individualized and tailored case management support in line with each program and its specific needs.
• Work with local service providers, to create connections that could facilitate the clients' living skills and inclusion into the community.
• Keep a clear communication with the family members of the clients and support workers to follow up the improvements and achievements of their goals, with monthly home visits.
• Conduct regular plan spend conversations, where the clients can understand their NDIS plan and learn about the management of funding for supports.
• Recognise the clients' needs for services in the areas of accommodation, wellness, health, employment, and development in the community.
• Work with internal and external staff & other Aboriginal services for all Aboriginal families regarding cultural connection and identity.
• Work across other support services programs as required providing support at times of crisis and when required.
• Provide a safe environment for vulnerable or at-risk people and reporting abuse.