Community Support Specialist

Work Initiatives; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time employment

Supportive and collaborative work环境

Ongoing professional development and学习

Job summary

CARE I WISH PTY LTD is seeking a dedicated Community Worker to provide practical support to individuals, families and community members in Melbourne. You will help clients access welfare and services, refer to resources and participate in community programs, while maintaining accurate records.

You will work under supervision, follow service plans and collaborate with senior staff to address complex needs and ensure quality client outcomes.

Qualifications

• Experience in community support or welfare services.
• Strong communication and interpersonal abilities.
• Ability to work respectfully with diverse communities and individuals with disabilities.
• Ability to follow service plans and maintain documentation.
• Ability to work independently and seek guidance when needed.

Responsibilities

• Assist clients in identifying personal and community support needs as per service plans.
• Provide information about welfare, health, housing, employment and community services.
• Help clients access relevant resources and support services.
• Support delivery of community education and training programs.
• Conduct routine discussions to understand client circumstances and additional needs.
• Refer clients to government agencies, welfare organisations and service providers when needed.
• Coordinate with community organisations to facilitate access to services.
• Encourage participation in community activities and programs.
• Monitor progress and report changes to supervisors.
• Maintain client records and service documentation as per policies.
• Prepare routine reports and provide feedback on service delivery.

Skills

Empathy

Communication

Interpersonal skills

Cultural awareness

Referral coordination

Job description

CARE I WISH PTY LTD is seeking a dedicated Community Worker to provide practical support to individuals, families and community members in Melbourne. You will help clients access welfare and services, refer to resources and participate in community programs, while maintaining accurate records.

You will work under supervision, follow service plans and collaborate with senior staff to address complex needs and ensure quality client outcomes.