Community Support & Access Navigator

Care I Wish

Melbourne

On-site

AUD 72,000 - 88,000

Full time

2 days ago

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Benefits offered by this job

Full-time employment

Supportive environment

Positive community impact

Ongoing professional development

Job summary

CARE I WISH PTY LTD is seeking a dedicated Community Worker to provide practical support to individuals, families and the community in Melbourne. You will help clients access community services, document service plans and referrals, and work under supervision to build stronger local networks.

This full-time role emphasizes empathetic communication, accurate record-keeping, and coordination with welfare and housing services.

Qualifications

Experience in community support or welfare services.
Good communication and interpersonal skills.
Ability to work respectfully with diverse backgrounds including people with disabilities and those experiencing social disadvantage.
Basic understanding of community resources and referral pathways.
Ability to follow established procedures and service plans.
Ability to work independently and seek guidance when needed.

Responsibilities

Assist clients to identify personal and community support needs per service plans.
Provide information and guidance about welfare, health, housing, employment and community services.
Refer clients to government agencies and welfare organisations when further assistance is required.
Liaise with community organisations to facilitate access to support services.
Encourage client participation in community activities and programs.
Maintain accurate client records and service documentation.
Monitor progress and report changes to senior staff.
Prepare routine reports on service delivery.