Community Worker

Work Initiatives; Melbourne; In loco; AUD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full-time employment

Supportive and collaborative work环境

Ongoing professional development and学习

Descrizione del lavoro

CARE I WISH PTY LTD is seeking a dedicated Community Worker to provide practical support to individuals, families and community members in Melbourne. You will help clients access welfare and services, refer to resources and participate in community programs, while maintaining accurate records.

You will work under supervision, follow service plans and collaborate with senior staff to address complex needs and ensure quality client outcomes.

Competenze

• Experience in community support or welfare services.
• Strong communication and interpersonal abilities.
• Ability to work respectfully with diverse communities and individuals with disabilities.
• Ability to follow service plans and maintain documentation.
• Ability to work independently and seek guidance when needed.

Mansioni

• Assist clients in identifying personal and community support needs as per service plans.
• Provide information about welfare, health, housing, employment and community services.
• Help clients access relevant resources and support services.
• Support delivery of community education and training programs.
• Conduct routine discussions to understand client circumstances and additional needs.
• Refer clients to government agencies, welfare organisations and service providers when needed.
• Coordinate with community organisations to facilitate access to services.
• Encourage participation in community activities and programs.
• Monitor progress and report changes to supervisors.
• Maintain client records and service documentation as per policies.
• Prepare routine reports and provide feedback on service delivery.

Conoscenze

Empathy

Communication

Interpersonal skills

Cultural awareness

Referral coordination

Descrizione del lavoro

CARE I WISH PTY LTD is seeking a dedicated and compassionate Community Worker to provide practical support and assistance to individuals, families and members of the community.

The successful candidate will assist clients in accessing appropriate community services and support resources in accordance with established service plans, organisational policies and procedures.

The role involves providing information about available welfare and community services, assisting clients with referrals, supporting participation in community programs and maintaining accurate client records. The employee will work under general guidance, seeking assistance from senior staff when dealing with complex client needs or matters outside the scope of their responsibilities.

• Full-time employment opportunity.
• Supportive and collaborative work environment.
• Opportunity to make a positive difference in the community.
• Ongoing professional development and learning opportunities.

CARE I WISH PTY LTD is seeking a dedicated and compassionate Community Worker to provide practical support and assistance to individuals, families and members of the community.

The successful candidate will assist clients in accessing appropriate community services and support resources in accordance with established service plans, organisational policies and procedures.

The role involves providing information about available welfare and community services, assisting clients with referrals, supporting participation in community programs and maintaining accurate client records. The employee will work under general guidance, seeking assistance from senior staff when dealing with complex client needs or matters outside the scope of their responsibilities.

Benefits

• Full-time employment opportunity.
• Supportive and collaborative work environment.
• Opportunity to make a positive difference in the community.
• Ongoing professional development and learning opportunities.

Task & responsibilities

• Assist clients in identifying their personal and community support needs in accordance with established service plans.
• Provide information and guidance about available welfare, health, housing, employment and community support services.
• Assist clients to access appropriate community resources and support services.
• Support the delivery of established community education, training and support programs.
• Conduct routine discussions with clients to understand their circumstances and identify any additional support requirements.
• Refer clients to relevant government agencies, welfare organisations and service providers when further assistance is required.
• Liaise with community organisations and service providers to facilitate access to appropriate support services.
• Encourage clients to participate in community activities and available support programs.
• Monitor client progress and report any changes in their circumstances or support requirements to senior staff.
• Maintain accurate client records, case notes and service documentation in accordance with organisational policies and procedures.
• Assist with preparing routine reports and providing feedback on service delivery.
• Seek guidance from supervisors when dealing with complex client situations or matters requiring decisions beyond the employee's delegated responsibilities.

Qualification & experience

• Relevant knowledge or experience in community support, welfare services or client assistance.
• Good communication and interpersonal skills.
• Ability to work respectfully with people from diverse backgrounds, including individuals with disabilities and those experiencing social disadvantage.
• Basic understanding of community resources, welfare services and referral pathways.
• Ability to follow established procedures, work within service plans and maintain accurate documentation.
• Ability to work independently within assigned responsibilities and seek guidance when necessary.