Community Worker

Care I Wish; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Full-time employment

Supportive environment

Positive community impact

Ongoing professional development

Job summary

CARE I WISH PTY LTD is seeking a dedicated Community Worker to provide practical support to individuals, families and the community in Melbourne. You will help clients access community services, document service plans and referrals, and work under supervision to build stronger local networks.

This full-time role emphasizes empathetic communication, accurate record-keeping, and coordination with welfare and housing services.

Qualifications

• Experience in community support or welfare services.
• Good communication and interpersonal skills.
• Ability to work respectfully with diverse backgrounds including people with disabilities and those experiencing social disadvantage.
• Basic understanding of community resources and referral pathways.
• Ability to follow established procedures and service plans.
• Ability to work independently and seek guidance when needed.

Responsibilities

• Assist clients to identify personal and community support needs per service plans.
• Provide information and guidance about welfare, health, housing, employment and community services.
• Refer clients to government agencies and welfare organisations when further assistance is required.
• Liaise with community organisations to facilitate access to support services.
• Encourage client participation in community activities and programs.
• Maintain accurate client records and service documentation.
• Monitor progress and report changes to senior staff.
• Prepare routine reports on service delivery.

Skills

Communication

Interpersonal skills

Diversity & inclusion

Documentation

Referral pathways

Independent work

Job description

CARE I WISH PTY LTD is seeking a dedicated and compassionate Community Worker to provide practical support and assistance to individuals, families and members of the community.

The successful candidate will assist clients in accessing appropriate community services and support resources in accordance with established service plans, organisational policies and procedures.

The role involves providing information about available welfare and community services, assisting clients with referrals, supporting participation in community programs and maintaining accurate client records. The employee will work under general guidance, seeking assistance from senior staff when dealing with complex client needs or matters outside the scope of their responsibilities.

Benefits

• Full-time employment opportunity.
• Supportive and collaborative work environment.
• Opportunity to make a positive difference in the community.
• Ongoing professional development and learning opportunities.

Care I Wish Pty Ltd

CARE I WISH PTY LTD is seeking a dedicated and compassionate Community Worker to provide practical support and assistance to individuals, families and members of the community.

The successful candidate will assist clients in accessing appropriate community services and support resources in accordance with established service plans, organisational policies and procedures.

The role involves providing information about available welfare and community services, assisting clients with referrals, supporting participation in community programs and maintaining accurate client records. The employee will work under general guidance, seeking assistance from senior staff when dealing with complex client needs or matters outside the scope of their responsibilities.

Benefits

• Full-time employment opportunity.
• Supportive and collaborative work environment.
• Opportunity to make a positive difference in the community.
• Ongoing professional development and learning opportunities.

Task & responsibilities

• Assist clients in identifying their personal and community support needs in accordance with established service plans.
• Provide information and guidance about available welfare, health, housing, employment and community support services.
• Assist clients to access appropriate community resources and support services.
• Support the delivery of established community education, training and support programs.
• Conduct routine discussions with clients to understand their circumstances and identify any additional support requirements.
• Refer clients to relevant government agencies, welfare organisations and service providers when further assistance is required.
• Liaise with community organisations and service providers to facilitate access to appropriate support services.
• Encourage clients to participate in community activities and available support programs.
• Monitor client progress and report any changes in their circumstances or support requirements to senior staff.
• Maintain accurate client records, case notes and service documentation in accordance with organisational policies and procedures.
• Assist with preparing routine reports and providing feedback on service delivery.
• Seek guidance from supervisors when dealing with complex client situations or matters requiring decisions beyond the employee's delegated responsibilities.

Qualification & experience

• Relevant knowledge or experience in community support, welfare services or client assistance.
• Good communication and interpersonal skills.
• Ability to work respectfully with people from diverse backgrounds, including individuals with disabilities and those experiencing social disadvantage.
• Basic understanding of community resources, welfare services and referral pathways.
• Ability to follow established procedures, work within service plans and maintain accurate documentation.
• Ability to work independently within assigned responsibilities and seek guidance when necessary.

About Company

CARE I WISH PTY LTD provides residential and community support services to individuals with disabilities and others who require assistance with daily living, personal development and community participation.

The company is committed to promoting independence, enhancing quality of life and supporting individuals to achieve their personal goals through person-centred services tailored to their individual needs and circumstances.

Through its residential and community-based support services, CARE I WISH PTY LTD aims to empower individuals to develop independent living skills, access appropriate support and participate meaningfully in their communities.

Work Type: Full time

Salary: $80000-80000

Job Publish: 10-11-2026

Job Expire: 10-12-2026