Community Worker

Sociable Tech; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Full-time employment

Supportive environment

Professional development

Make a difference

Job summary

CARE I WISH PTY LTD is seeking a dedicated Community Worker to provide practical support to individuals, families and community members, helping them access welfare, housing, health and other services in line with service plans.

You will maintain client records, coordinate referrals with government agencies and service providers, support community education programs, and report progress to senior staff.

Qualifications

• Relevant knowledge or experience in community support, welfare services or client assistance.
• Good communication and interpersonal skills.
• Ability to work with people from diverse backgrounds, including those with disabilities.

Responsibilities

• Assist clients in identifying personal and community support needs according to service plans.
• Provide information about welfare, housing, health and community services and referrals.
• Support delivery of community education, training and support programs.
• Maintain accurate client records and documentation per policies.
• Refer clients to government agencies and service providers as needed.
• Liaise with community organisations to facilitate access to services.

Skills

Communication skills

Interpersonal skills

Diversity awareness

Job description

Care I Wish Pty Ltd CARE I WISH PTY LTD is seeking a dedicated and compassionate Community Worker to provide practical support and assistance to individuals, families and members of the community.

The successful candidate will assist clients in accessing appropriate community services and support resources in accordance with established service plans, organisational policies and procedures. The role involves providing information about available welfare and community services, assisting clients with referrals, supporting participation in community programs and maintaining accurate client records. The employee will work under general guidance, seeking assistance from senior staff when dealing with complex client needs or matters outside the scope of their responsibilities.

Benefits

• Full‑time employment opportunity.
• Supportive and collaborative work environment.
• Opportunity to make a positive difference in the community.
• Ongoing professional development and learning opportunities.

Task & Responsibilities

• Assist clients in identifying their personal and community support needs in accordance with established service plans. Provide information and guidance about available welfare, health, housing, employment and community support services.
• Assist clients to access appropriate community resources and support services.
• Support the delivery of established community education, training and support programs.
• Conduct routine discussions with clients to understand their circumstances and identify any additional support requirements.
• Refer clients to relevant government agencies, welfare organisations and service providers when further assistance is required.
• Liaise with community organisations and service providers to facilitate access to appropriate support services.
• Encourage clients to participate in community activities and available support programs.
• Monitor client progress and report any changes in their circumstances or support requirements to senior staff.
• Maintain accurate client records, case notes and service documentation in accordance with organisational policies and procedures.
• Assist with preparing routine reports and providing feedback on service delivery.
• Seek guidance from supervisors when dealing with complex client situations or matters requiring decisions beyond the employee's delegated responsibilities.

Qualification & Experience

• Relevant knowledge or experience in community support, welfare services or client assistance. Good communication and interpersonal skills.
• Ability to work respectfully with people from diverse backgrounds, including individuals with disabilities and those experiencing social disadvantage. Basic understanding of community resources, welfare services and referral pathways.
• Ability to follow established procedures, work within service plans and maintain accurate documentation.
• Ability to work independently within assigned responsibilities and seek guidance when necessary.

About Company

CARE I WISH PTY LTD provides residential and community support services to individuals with disabilities and others who require assistance with daily living, personal development and community participation.

The company is committed to promoting independence, enhancing quality of life and supporting individuals to achieve their personal goals through person‑centred services tailored to their individual needs and circumstances. Through its residential and community‑based support services, CARE I WISH PTY LTD aims to empower individuals to develop independent living skills, access appropriate support and participate meaningfully in their communities.

Salary: $80000-80000