Community Services Receptionist – Flexible Hours & Perks

Department of Communities; Fremantle; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Flexible work options

12% super contributions

Novated leases

Work laptops

Job summary

Department of Communities in Western Australia is seeking a confident Receptionist to deliver a high standard of customer service at our Fremantle office. You will greet visitors, answer general queries, manage phone and email inquiries, and support clerical duties while maintaining smooth reception workflows.

Proficiency with Microsoft Office is valued, and you will work in a policy-driven environment with flexible options and competitive public sector wages.

Qualifications

• Strong communication and excellent customer service skills.
• Experience in a busy reception/customer-facing role is preferred.
• Ability to handle diverse visitors and queries with professionalism.

Responsibilities

• Attend to visitors and callers, provide information and directions.
• Maintain reception processes and clerical tasks using Microsoft Office.
• Support facilities team and liaise with staff and partners as needed.

Skills

Customer service

Communication

Tools

Microsoft Office

Job description

Department of Communities in Western Australia is seeking a confident Receptionist to deliver a high standard of customer service at our Fremantle office. You will greet visitors, answer general queries, manage phone and email inquiries, and support clerical duties while maintaining smooth reception workflows.

Proficiency with Microsoft Office is valued, and you will work in a policy-driven environment with flexible options and competitive public sector wages.