Beachside Aged Care Receptionist (Casual, Flexible Hours)

Curtinheritage; Western Australia; On-site; AUD 34,440 - 44,083; Part time

Benefits offered by this job

Salary packaging

Great team benefits

Job summary

Curtin Heritage, a not-for-profit aged care provider, seeks a casual receptionist to be the friendly first point of contact for residents, families and visitors. The role offers a fixed-term two-day-per-week schedule during August to November and requires strong customer service and CRM familiarity.

Join a team committed to high-quality care across Perth's western suburbs, with a welcoming reception area, clerical support and flexibility to cover shifts at multiple sites as needed.

Qualifications

• Customer service experience, especially in aged care or healthcare settings.
• Strong communication and relationship-building skills.
• Ability to handle enquiries from multiple stakeholders tactfully.
• Familiarity with CRM tools and data entry basics.

Responsibilities

• Be the first point of contact for callers, visitors and in-person enquiries.
• Assist clients, visitors and staff with inquiries and escalate as required.
• Manage room and service bookings and maintain lobby areas.
• Provide a welcoming environment in the reception area of our services.
• Sort and distribute mail and deliveries to residents and staff.
• Undertake scanning, typing, data entry, and basic online ordering.
• Maintain lists and registers of residents and related records.
• Support Village Manager with day-to-day administration and communications.
• Demonstrate a customer‑focused attitude with strong interpersonal skills.
• Maintain professional phone manner and computer literacy.
• National police clearance current within 12 months.
• Experience in aged care, community or disability services.

Skills

Customer service

Telephone etiquette

CRM experience

Interpersonal skills

Computer literacy

Tools

CRM systems

Job description

Curtin Heritage, a not-for-profit aged care provider, seeks a casual receptionist to be the friendly first point of contact for residents, families and visitors. The role offers a fixed-term two-day-per-week schedule during August to November and requires strong customer service and CRM familiarity.

Join a team committed to high-quality care across Perth's western suburbs, with a welcoming reception area, clerical support and flexibility to cover shifts at multiple sites as needed.